I only open the app the pay rent, and its always something I approach with trepidation. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. (Some features may not be available at your property. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Community Rewards is really that.. Proven to outperform the market 2-5% in every market cycle. Get Started Now Terms of Use Privacy Policy Enter your email. It is so slow, and they changed where the contact info is for emergency maintenance. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? The developer provided this information and may update it over time. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Fairfield Properties online rent pay portal allows residents to pay rent online. Get Started Now Terms of Use Privacy Policy Renter Background, Creditor Screening Issues, COVID-19 It gives everyone a way to engage as a community. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Developer responded to review, appreciate the dedication to their user base. The only reason that I keep it at this point is to pay rent. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Apps should promote digital options and self-service. It never remembers me or attempts a biometric login. Safety starts with understanding how developers collect and share your data. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Sometimes this wont work at all. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Daily, transaction-based visibility into your portfolio and your competitive market. Get Started Now Terms of Use Privacy Policy New Resident? Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . There is no immediate change to either staff or resident day-to-day use. I hope they change it soon. Your team definitely has their priorities straight. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The issue is resolved and we are proactively working to prevent it in the future. Notice message Please check your email to reset your password.. Email: Password: By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! RealPage Market Analytics delivers true performance data no one else has. Log in. Login. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. It was snappy, responsive, and logging in took less than a few seconds. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. But as soon as I went to another page it was lost, and unretrievable. Maximize your asset value by optimizing rents while consistently reducing vacancies. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Log in. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Easily access the industrys most accurate and reliable rent and occupancy data. If you try to view pictures on a post, the window just crashes. Thank you!Original Response: Thank you for your feedback. Get Started Now Terms of Use Privacy Policy The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. The interface reminds me of first generation mobile websites. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. granularity and accuracy. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Use your ActiveBuilding login information. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. RealPage Market Analytics delivers true performance data no one else has. Renter Background, Creditor Screening Issues, COVID-19 Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Proven to outperform the market 2-5% in every market cycle. Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Get Started Now Terms of Use Privacy Policy Active Building. Get Started Now Terms of Use Privacy Policy Update: This type of review with specific examples is extremely helpful to us. You pretty much have to use it if your landlord decides to. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. 6969 W 90th Ave, Westminster, CO 80021. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. RealPage Analytics delivers the most accurate apartment data, trends and industry news. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. 403 West. Have an immediate question about our products or services? Copyright 2023 Apple Inc. All rights reserved. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. granularity and accuracy. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Get Started Now Terms of Use Privacy Policy Your Information is secure and will be kept confidential. For example: today is the first so I need to pay rent. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Welcome To The Fairfield Properties Resident Portal. Ill have to try again later. Pinpoint drivers of submarket momentum and individual asset forecasts with greater It doesn't really make things any easier for me at all. Had to do a lot of changes so the app would accept the input(s). RealPage Analytics delivers the most accurate apartment data, trends and industry news. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Daily, transaction-based visibility into your portfolio and your competitive market. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. granularity and accuracy. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. ActiveBuilding puts everything in your community at your fingertips. For more information, see the developers privacy policy. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. If you open a forum post and then back out, you're starting from the top again. ActiveBuilding puts everything in your community at your fingertips. Data privacy and security practices may vary based on your use, region, and age. It's also likely to take a few tries to get in. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Can't get it on this laptop either. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Get Started Now Terms of Use Privacy Policy Log in. We were very excited to talk about the new ActiveBuilding at RealWorld.. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Proven to outperform the market 2-5% in every market cycle. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. It also makes moving in easy. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Use your ActiveBuilding login information. We want to make it dynamic and guide users to the information and services they need.. On my smartphone I was offered a coupon to allow payments at participating stores. Package delivery is the secondamenity residents are interested in after fitness centers. Enter your email. It's clunky. Renter Background, Creditor Screening Issues, COVID-19 This one makes me want to go back to writing checks. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. ActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? They can even set up reoccurring payments or split the cost with roommates! App responsiveness is very important to us because we know how frustrating it is to you to use. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. RealPage Market Analytics delivers true performance data no one else has. Enter your email. Log in Terms of Use Privacy Policy We experienced unexpected slowness in the application during this time. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login. Login. Check out our quick video of how to set up your account here! Login Use your ActiveBuilding login information Enter your email Log in New Resident? Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Maximize your asset value by optimizing rents while consistently reducing vacancies. Easily access the industrys most accurate and reliable rent and occupancy data. We will look into this further. (919) 861-8342 I've noticed some improvements being made recently which is great. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Your Information is secure and will be kept confidential. Community Connection & Engagement It gives everyone a way to engage as a community. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime.

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