However, when calling a complaint into the hotline, MDHHS still requires a written report (DHS-3200) within 72 hours of the call. Michigan Department of Health and Human Services (MDHHS) recently released the Michigan Online Reporting System for mandated reporters to submit complaints of suspected child abuse and neglect. 245 Murray Lane SW. Washington, DC 20528-0305. The benefits of submitting a complaint via the Michigan Online Reporting System include: Submit a complaint 24/7 from anywhere with internet access MDHHS News, Press Releases, Media toolkit, and Media Inquiries. Pontiac, Michigan 48342, Office: (810) 989-3565 for unauthorized items (e.g., alcohol, tobacco, lottery tickets), Petoskey , MI 49770, Office: (248) 338.5842 Learn About Law Enforcement Training Opportunities, Provide Feedback or Make Complaints to DHS, This page was not helpful because the content, Office for Civil Rights and Civil Liberties (CRCL), Section 504 of the Rehabilitation Act of 1973, Ensuring Civil Rights During the COVID-19 Response, Office of the Immigration Detention Ombudsman (OIDO), DHS Office for Civil Rights and Liberties, U.S. Immigration and Customs Enforcements (ICE) Online Detainee Locator System, ICE Office of Enforcement and Removal Operations (ERO) Detention Reporting and Information Line (DRIL), Review E-Verify policies and procedures, technical support, and employment eligibility, U.S. Complaint Investigation Unit MDHHS cares about the clients we serve. Fax: (989) 269-5260 Is your complaint regarding Whistleblower Retailiation? Traveler Redress Inquiry Program (DHS TRIP) contact: If you have supporting documents you would like to have included in the investigation, fax or mail the documents to. Marriage, Family, Child & Individual Counselors. Frequently Asked Questions Login/Registration Apply for Benefits Notifications Resources Navigator View Benefits View Letters Official websites use .gov The Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) is the single point of contact for individuals who want to report difficulties regarding their security screening at transportation hubs or U.S. borders. Please keep in mind that your decision to elect anonymity may limit our ability to conduct an inquiry, if one is warranted, or to JKoehn@mclaren.org Recipient Rights Officer You may also find an answer to your questions and concerns in our frequently asked questions. OR. CLOSED NOW. Fax: (248) 338-5735 ADULT SERVICES MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES OVERVIEW The Michigan Department of Health and Human Services (MDHHS) Centralized Intake for Abuse and Neglect unit (CI) is a statewide intake unit that receives all abuse, neglect and exploitation referrals regarding children and vulnerable adults. ICE also investigates violations of immigration law and more than 400 violations of criminal law, ranging from child exploitation to transnational gangs. Enforcement tips may be submitted online or through the ICE toll-free tip line, 1-866-DHS-2-ICE. Birth, Death, Marriage and Divorce Records. Phone (800) 882-6006. Bureau of Health Systems A variety of reports & statistics for programs and services. Individuals or employers seeking assistance, and have exhausted USCIS customer service options, may contact the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman). Type of Fraud . LANSING, Mich. - In honor of National Black HIV/AIDS Awareness Day, the Ingham County Health Department is hosting a community HIV tes. 8. Contact MDHHS Michigan Department of Health and Human Services Organization Details Elizabeth Hertel, Director View Org Chart Mailing Address 333 S. Grand Ave P.O. Fax: 517-887-9500. You also have proof that you sent it and when. If you want to add another Victim, please click the Add Victim button. Secure .gov websites use HTTPS If you have supporting documentation that you wish to provide with this complaint form, please use the 'Add File' button below. An official website of the U.S. Department of Homeland Security. 1900 Columbus Avenue Welfare Fraud Online Complaint Submission. mslcontactus@stlukeshospital.com or https:// means youve safely connected to the .gov website. Information is collected to monitor the general health and well-being of Michigan citizens. Children's Special Health Care Services information and FAQ's. Phone (888) 524-9900. Be sure to direct it to a hearing coordinator, not your caseworker. Provider Information. However, if your caseworker doesnt pick up, leave a message. Complaint Hotline Hours: 8:30 a.m. - 4:00 p.m. weekdays, except holidays. IT RINGS THEN DISCONNECT, Brandy Quinn Payment super at DHS in Pontiac Mi is a racist. Secure .gov websites use HTTPS Pontiac, Michigan 48342, Office: (248) 338.5507 You can also try calling the main MDHHS phone line at (517) 241-3740. Information on American Indian Services, Employment and Training. Feedback regarding detention issues (and other general immigration enforcement concerns) may be directed to the ICE Office of Enforcement and Removal Operations (ERO) Detention Reporting and Information Line (DRIL) or submitted through the optional ERO Contact Form. 345 and 42 U.S.C. detailed complaint about the retaliation they have faced. DHS Traveler Redress Inquiry Program (TRIP) reviews travelers concerns regarding watch list issues, denied or delayed entry into or departure from the U.S. at a port of entry or border crossing, allegations of unfair treatment or delay, boarding denials, and referrals for additional screening. Leave your name, phone number, case number, and briefly describe why you are calling. Privacy concerns should be directed to the responsible DHS Component or to the DHS Privacy Office. If you cant reach your caseworker by phone, write a letter or e-mail to them. If there is a deadline involved, or if you cant reach your caseworker, you can request a hearing in writing. Locate organizations that can help you by searching for Community Partners For all other inquiries, Please contact your caseworker. Share sensitive information only on official, secure websites. Learn more about disclosing your identity to DHS OIG. www.jointcommission.org, using the Report a Patient Safety Event link in the Action Center, You will be asked to submit documentation to complete the redress process. Use the Guide to Legal Helpto find a lawyer or a legal services office near you. northernconcerns@mclaren.org Caro, Michigan 48723, Patient Experience Department: 810-342-CARE (2273) misconduct that led to the retaliation, and the name of the LaToya McGlaun, BSW Here are some helpful tips if you are having a hard time reaching your caseworker. This includes guidance on available U- and T-visa resources and information about the Department of Homeland Security (DHS) Blue Campaign to counter human trafficking. June 2009, An official website of the U.S. Department of Homeland Security. Box 30195 Lansing, Michigan 48909 Directions Contact Information Hours: Monday - Friday, 8:00 am - 5:00 pm ET 517-241-3740 Contact Director Hertel State Hospitals Administration Your caseworkers e-mail address is always their specialist ID followed by @michigan.gov. If you resolve the problem(s) at the conference, you can withdraw your hearing request. retaliation will not be possible unless we can contact you. Box 30664. Also list the dates and times you tried calling and left messages. " Consumer Protection Act and an shape of the type of divine which then apply. We can best process your complaint if we receive accurate and complete information. (** The Complainant is the individual who made the allegation. Port Huron, MI 48060, McLaren St. Lukes and If you wish to submit an allegation to CRCL without using the optional complaint forms, please provide a detailed written description of the pertinent events via email, fax, phone, or postal mail. If you choose to mail your request, you may want to send it by certified mail. Write down the date and time you called for your records. You could also ask the person who takes the letter to stamp your copy as proof of when you dropped it off. Remember: If you see suspicious activity, please report it to your local police department. from DHS OIG. Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. MDHHS may send you a benefit notice or a case action notice that will reflect the change. Make a copy of the completed request to keep for your records. When necessary, CRCL may also share your information with appropriate government agencies outside of DHS or with non-government entities. IF YOU CALL BACK BACK THEY PROMP YOU TOUCH A NUMBER . To report civil rights or civil liberties violations related to any DHS immigration enforcement activity,file a complaint with theDHS Office for Civil Rights and Liberties. Information about audits conducted by the Office of Audit. Information on the Food Assistance Program, eligibility requirements, and other food resources. Information on treatment and services for juvenile offenders, success stories, and more. My case is closed but I need additional information, who should I contact? and were subsequently retaliated against because of their report. The U.S. Department of Homeland Security has many avenues for the public to provide feedback and make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances. Lansing, MI 48909 An important way to help safeguard our nation from cyber security incidents is to report any incidents as appropriate. DHS TRIP uses an online form that you complete using your computer and an Internet connection. However, if you file a complaint by Who should I contact? For information about the screening process or to submit a complaint or compliment, please contact the TSA Contact Center at (866) 289-9673 or submit an inquiry online. To report civil rights or civil liberties violations involvingU.S. Customs and Border Protection, file a complaint with theDHS Office for Civil Rights and Liberties. Office for Civil Rights and Civil Liberties. If supporting documents are not received within 30 days, work on your case will be suspended until the documents are received. U.S. Department of Homeland Security Secure .gov websites use HTTPS Be direct, be specific, and be polite. latoya.mcglaun@mclaren.org (LockA locked padlock) Unit Information. For assistance with USCIS immigration filings or applications, submit an inquiry online or contact the USCISContactCenterat 1-800-375-5283 / 1-800-767-1833. If you have a camera phone, take a picture of your signature in the log book for your records. Reada complete list of CRCL's routine uses. Be prepared to provide a description of the retaliatory action Grace B. Hou, Secretary. A .gov website belongs to an official government organization in the United States. Information on the Family Independence Program, State Disability Assistance, SSI, Refugee, and other cash assistance. If you dont receive a notice from MDHHS, dont sign the hearing withdrawal until MDHHS fixes the problem. Mmgfeedback@mclaren.org Looking for U.S. government information and services? For questions or information about the services offered by MDHHS, please call: General Information: 517-241-3740 Child Support: 866-540-0008 Report Abuse and Neglect: 855-444-3911 Contact Information 333 S. Grand Avenue P.O. You could also ask the person who takes the request to stamp your copy as proof of when you dropped it off. U.S. Mail: DHS Office of Inspector General/MAIL STOP 0305. appropriately address your issue. This page was not helpful because the content, Traveler Redress Inquiry Program (DHS TRIP), Complete instructions on the DHS TRIP Program. U.S. I don't know who my worker is. 448 Court Place Govt. DHS OIG can only accept UNCLASSIFIED complaints on this website. Child Welfare Medical and Behavioral Health Resources. It takes just a few moments to complete the screens and submit your complaint. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Fax: (989) 893-3434 IDHS Office Locator. To file a complaint on quality of care or premature discharge: Livanta. Select Your County for Lawyers and Other Housing Help, MichiganDepartment of Health and Human Services (MDHHS, Michigan Department of Health and Human Services - Hearings and Decisions, Michigan Department of Health and Human Services. DHS TRIP uses an online form that you complete using your computer and an Internet connection. If you have received any responses from those office(s), provide our office with a copy. However, if you need immediate help you can also apply in person at your local MDHHS office. The Privacy Office conducted this privacy impact assessment because CTS collects and uses personally identifiable information (PII). Flint, MI 48532, Office: (517) 975-8506 Submit your additional documentation as soon as possible to speed processing of your DHS TRIP request. If the reason you were requesting the hearing was because MDHHS wrongfully terminated or decreased your benefits, you might be eligible for retroactive benefits. U.S. Immigration and Customs Enforcement (ICE) enforces federal laws governing immigration to promote homeland security and public safety. In order to review your allegations, this information may be disclosed to and used by those personnel and contractors within DHS who havea need to know the information. (LockA locked padlock) Share sensitive information only on official, secure websites. If I am not a member of a case how can I get information about a case. specifically deals with retaliation involving: A non-federal employer who is a recipient of DHS contract or grant funds; A retaliatory action taken against a security clearance; Retaliation against an active or Reserve member of the Coast Guard. To report civil rights or civil liberties violations related to any immigration benefit program,file a complaint with theDHS Office for Civil Rights and Liberties. (links to detailed description of options 1-3 and what an event chronology or timeline, if appropriate. 2023 Michigan Dental Hygienists' Association . When can I reasonably expect a return phone call? Complete instructions on the DHS TRIP Program are available for review. Under 6 U.S.C. WellCare Physicians Group, Office: (419) 893-5911, Ext. Annual Reports Assessing CBP Efforts to Prevent, Detect, and Respond to Sexual Abuse in Holding Facilities. NO ONE ANSWERS, YOU LEAVE A MESSAGE BUT NO ONE CALLS BACK. Mary Luongo An official website of the United States government. S. Laufer If you have a camera phone, take a picture of your signature in the log book for your records. The web Browser you are currently using is unsupported, and some features of this site may not work as intended. To file a complaint with the accreditation agency: Office of Quality and Patient Safety. Package/Overnight Delivery: Please contact CRCL for information on sending a package. After you request a hearing, MDHHS will schedule a prehearing conference with you within 10 days. The benefits of submitting a complaint via the Michigan Online Reporting System include: When submitting a complaint through the Michigan Online Reporting System, be sure to provide all the complaint information as thoroughly as possible to allow Centralized Intake to fully assess the situation. Information on the Safe Delivery Program, laws, and publications. Kim Nicholson If you wish to submit an allegation to CRCL, please downloadthe fillable complaint form(or the DHS Technology Accessibility Issue Reporting Form for inaccessible complaints), and e-mail, fax, or mail the completed form back to CRCL. Emailing a description of the suggestion or complaint to OPRMI@dc.gov; Faxing a description of the suggestion or complaint to (202) 671-4409; Calling the Complaint Hotline at (202) 673-4464; or Mailing or delivering a report to DHS Office of Program Review, Monitoring and Investigation, 64 New York Avenue, NE, 6th Floor, Washington, DC 20002 Learn how to submit service requests via Lansing Connect, how to submit an human rights ordinance inquiry, where to report code enforcement nuisance complaints and how to contact the City of Lansing Mayor's Office. Information on the Children's Foster Care program and becoming a Foster Parent. The Privacy Office of the Department of Homeland Security (DHS) operates the Complaint Tracking System (CTS). If you would like additional information about filing a reprisal complaint, please click. The application process takes around 10 days to complete. (LockA locked padlock) The Office of Inspector General is DHSs primary investigative agency for criminal and non-criminal misconduct by DHS employees and contractors, as well as theft or misuse of DHS funds, property, or programs. Generally, its better to send an e-mail than a letter. DHS OIG reviews and may investigate complaints from whistleblowers who You may upload up to 5 files and not to exceed 30 MBs total. or https:// means youve safely connected to the .gov website. Complaint Intake. A lock Offending Client Information Who are you reporting? G3235 Beecher Road, Looking for U.S. government information and services? 416 Connable Avenue If you want to add another Subject, please click the Add Subject button. New landing page without the login box. Do not send classified documents using this unclassified internet system. Your work address - The physical location of where you worked at the time of the retaliatory action(s). Information on communicable & chronic diseases. First Name: Last Name: Address: City: Zip Code: SHOW MORE INFO. A .gov website belongs to an official government organization in the United States. If you prefer to write a letter, make a copy of it and any other papers you are sending for your records. Licensing information for Adult Foster Care and Homes for the Aged, Child Day Care Facilities, Child Caring Institutions, Children's Foster Care Homes, Child Placing Agencies, Juvenile Court Operated Facilities and Children's or Adult Foster Care Camps. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. or https:// means youve safely connected to the .gov website. If you have contacted other entities, clearly identify the agency, office, or command, and provide your understanding of the current status of your matter. An attempt by an individual or group to solicit personal information from unsuspecting users by employing social engineering techniques. Here's how you know Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. If you want to add another Witness, please click the Add Witness button. 2707 Martin Luther King, Jr. Ave., SE IDENTIFY ANY ADDITIONAL INDIVIDUALS RELEVANT TO THE COMPLAINT. mary.luongo@mclaren.org MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES - 333 S Grand Ave, Lansing, MI - Yelp Michigan Department Of Health And Human Services 2 reviews Unclaimed Public Services & Government Edit Open 8:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos Add photo Location & Hours 333 S Grand Ave Lansing, MI 48933 Get directions Michigan's Women, Infants & Children program, providing supplemental nutrition, breastfeeding information, and other resources for healthy mothers & babies. A lock You can use the Do-It-Yourself MDHHS Hearing Request to complete your request. Information on assistance with home repairs, heat and utility bills, relocation, home ownership, burials, home energy, and eligibility requirements. If you have received any responses from those office(s), provide our office with a copy. Director, Patient Experience You can find more information below. Fax to 630-792-5636 or This document is not intended to be used for complaints about employment with DHS. A .gov website belongs to an official government organization in the United States. Each email should be smaller than 10 MB. We can best process your complaint if we receive accurate and complete information. Information about injury and violence prevention programs in Michigan. Is it possible to request a different caseworker? The Department has many ways for the public to make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel remedy, and other types of grievances. CTS is a correspondence workflow management system that assists the DHS Privacy Office (hereinafter referred to as Privacy Office) in responding to complaints, comments, and requests for redress from the public, other government agencies, and the private sector. (Please note that e-mailing your correspondence to CRCLCompliance@hq.dhs.govis the fastest way to reach CRCL, but is not required.) Phone: 517-887-9400. Looking for U.S. government information and services? The CIS Ombudsman is a free, independent, confidential, and impartial resource for the public. If you suspect retailers (stores) are accepting food stamp benefits Information on adoption programs, adoption resources, locating birth parents and obtaining information from adoption records. Clinton County Dept-Health & Human Service. Information on Safe Sleep for your baby, how to protect your baby's life. Client Business State of Michigan Employee. DHS employees, applicants for employment with DHS, or former DHS employees who believe they have been discriminated against on the basis of race, color, religion, national origin, sex, age, physical or mental disability, protected genetic information, or reprisal for Equal Employment Opportunity (EEO) protected activity may review the EEO complaint process for further information. Fax: (248) 338-5842 General Information. Information on the Children's Protective Services Program, child abuse reporting procedures, and help for parents in caring for their children. I understand that if I have elected anonymous status, it may impact the ability of the DHS OIG or another DHS agency to conduct an inquiry, if warranted, and/or to appropriately address my issue(s). Information on Adult Protective Services, Independent Living Services, Adult Community Placement Services, and HIV/AIDS Support Services. Information about the health care programs available through Medicaid and how to qualify. The Joint Commission Office of Quality Monitoring One Renaissance Boulevard Oakbrook Terrace, IL 60181 Fax to 630-792-5636 or You may want to consider filing your complaint with the Office of Physical abuse or any other type of abuse; Denial of meaningful access to DHS or DHS-supported programs, activities, or services due to limited English proficiency; Violations related to a DHS program or activity, including allegations of discrimination by an organization or program that receives financial assistance from DHS. You will be asked to submit documentation to complete the redress process. Equal Opportunity, Legal Base, Laws and Reporting Welfare Fraud information. You should review your eligibility for whistleblower protection Other times, you need to get more information from your caseworker.

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