The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. He is dissolving his business. There are between 16 and 72 jets in each tub. So being able to jump into that right after basketball, it's just wonderful. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. Translated: The customer service responded quickly and kindly~ The master pressed it very well . Relax. Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. Master Spa Hot Tub Filters. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. Estimated amount consumers saved since 1997: $15,590,010,907. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. This is the number for Texas Spa Services, LLC. Do yourself a favor and go with a different tub!! If you don't add chemicals pretty much daily, the water gets gross. I talked to the people out of Ann Arbor, Michigan. Fitness Oriented, Air-injected Flow Stream, Dual Speed. After seeing the contract closer it said +/- 16 weeks. This is our second Master Spas that we have bought from them, and weve always had great service from them. I wet tested two out, not knowing what the cost of the one I bought was the Master Spa. Try changing your search parameters. So far, the heater and all jets have worked perfectly. Heres how it works. From the start, the circulation pump was bad. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. Get Brochure. I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. Spring 2011- the heater went bad. This case started as an internal tip from California Energy Commission (Commission) staff. Old school hot tub. By March, they had received a flood of complaints. We apologize for the inconvenience you have encountered. They did not fix the leak. So, I was very pleased. There are no bbqs and it's only one brand of spa. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. Verdict. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. I also had some issues with the Wi-Fi unit, and they came and replaced it. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. Wondering if a report is missing? Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Most Master Spas hot tubs cost between $6,000 and $15,000. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . So much so that my local supplier don't even carry the stuff anymore. We DO NOT remove reports. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. It's awesome, but right now, we are having terrible withdrawal pains. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. There are four budget models, seven mid-level models, five premium models, and four luxury models. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I actually paid more than I would have at my local dealer. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. It did property damage." Service man told us he was replacing quite a few, Under warranty, Great! The business is listed under thai . Contact the company to explore different hot tub options and find local Master Spas dealers. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Spa was delivered in May, 2010. Shop for your swim spa, your way. Might as well have a chord. Master Spas Swim Spas. Find a dealer. Compare the features of all Master Spas hot tubs. The main difference between the four different collections is the pricing. I use the spa every day. I videoed the whole visit. They haven't reimbursed us. So a Master swim spa is actually behind me and it's leaking. I was looking for something more on the hydrotherapeutic side of things. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. Come by and see us. Back . Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. Over 2 years old and no problems what so ever works great. A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . I previously owned a Master spa that was good quality and had a really good experience with it. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. The company is continuing capital improvements in 2021 with . Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Its a life changer. I can swim day or night, and I love the water. At no time did the tub come in contact with anything so how are the scratches my fault. Some accessories are designed for safety, including rails, steps and Master Spas' covers. If you have the front ones on, the right one comes out harder on the bottom. For more information about reviews on ConsumerAffairs.com please visit our Consumers want to see how a business took care of business. This case started as an internal tip from California Energy Commission (Commission) staff. It's great to hear that you've had such great experiences with your dealer as well as your spa. Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. Several affordable models. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Relax with massaging spa jets in the perfect water temperature, year-round. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Your passport to relaxation, offering quality and value. Unsubscribe at any time. You may be able to trade in your used hot tub or get financing to pay for a new one. I was motivated too, so it helped, but he did his job very well. It won't last you more than a couple months. Our electricity and water bill has been off the charts. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. The HL 620 and HL 630 sit up to 4 persons. It was a very negative experience and that turned us off a bit. Tues - Sat 10am-7pm. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. The spa is on my back patio but I built a hot tub house around it. For more results perform a general search for "master spas". With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. FAQ. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. I purchased the T.S. The quality seems top-notch. He Uses weather as excuse and his health as excuse to do warranty repairs or any repairs. And this has been going on since we bought it over five years ago. Copyright 2019 by KPRC Click2Houston - All rights reserved. The size of the tub as well as the lighting are great. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. All Master Spas models are energy-efficient too, as they all have full foam insulation and an insulated locking cover to reduce running costs. All rights reserved. Their YouTube channel is helpful. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. I leave it at a constant temperature and don't heat it up every day. The reps from Master Spas were very good. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. Current owners can also request service using the online service request form. Also, their staff was helpful, and it was an easy transaction. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. and swim spas easy to enjoy and My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? This is the best way to manage and repair your business reputation. Then, I decided to drive three hours up north. Summary. The Master Spas LSX is an awesome tub! We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. If you need to submit a service request for your swim spa, click here. This is one of Master Spas strengths. Exercise. Its easy to do. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. The installation of my spa was easy to schedule. I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. It ripped all over the place. Kay, Arizona, This really is the best purchase I ever made. How do I know I can trust these reviews about Master Spas? We purchased the spa at an expo and the local company was the expo people. Master Spas mid-range spa series is the Healthy Living Hot Tub line. Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. Price Range: $$ to . When it arrived there were scratches on the top of the spa. Visit our corporate site (opens in new tab). 6 26. And we weren't allowed to wet test it. Our content is intended to be used for general information purposes only. "This swim spa is a dream come true. I'll be sure to update this review should something drastically change. High Performance, Air-injected Swim Current, Adjustable Speed. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. designs make Master Spas hot tubs With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. No contact after submitted for warranty. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. The five lightweight hot tubs seat between three and five adults. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. the USA, Visit the Michael Phelps Signature Swim Spas website. An internet search on Master Spas's website revealed that Aqua Haven, located in Oklahoma City, Oklahoma, was a Master Spas dealer serving Kansas residents. Too many complaints about it. Copyright 1997-2023, Ripoff Report. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. The company is owned by Brandon . All I can say is WOW! Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. I came across hottubuniversity.com which seems to have pretty good content. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. Master Spas went around whatever time I had open and worked with me. You just have to get the hang of it. This hot tub was inspired by the best so you can feel your best. Information given for the potential transaction was not true. Master Spas tub pricing starts around $4,000. We're trying to stay active and healthy. Those are a hundred each. In the beginning, it was a little daunting to try and keep the pH. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. However, has been a pain to buy supplies. The cover is horrible. (* denotes a required field.) All business will get complaints. 800 bucks a set. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. MasterSpas vs other swim spas - Pricing. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. Master Spas hot tubs are usable year-round. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS.

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