As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Your butler can also help with in-room parties. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Next morning I could hobble so was able to go to the restaurant albeit slowly. We planned on bringing his food up to him as it arrived. It's fun to cruise with a butler at least once. These stories will help: A beginners guide to cruise line loyalty programs. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. I admittedly didn't read through them all but it's a good starting point at least! Help you plan and execute a cocktail party you host in your suite. Copyright Cruise Blog Media LLC 2023. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. I think I used my night butler more with night room service etc. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. But if you're cruising The Haven, you're in for a special treat. You can book a Concierge-level cabin to unlock . Actual amenities vary by ship and category. Draw a bath with bubble bath or flower petals. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. I love Schweppes bitter lemon, but it's not distributed where I live. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Is Disney Cruise Line concierge level worth it? The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Disney cruise ships do not offer butler service. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. I would have found that to be unacceptable too. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. These Guild of Professional English Butlers are among the best anywhere at sea. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. DECK 17. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. This may be something that is a difference between European standards and American. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Spanning and impressive 6,694 square feet. With up to 598 sq. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. This is a question that we are often asked by guests. I had no idea about the pizza. Priority when making specialty dining reservations and entertainment onboard. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. It will likely also be in accordance with the level of personalized service that you recieve. What they can do though is virtually everything in between. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. //]]>. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Whatever you decide, your first evening onboard is just the beginning! At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Invitations to exclusive cocktail parties offered only to guests of The Haven. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. Just up the tip. That was also fabulous to be able to graze while all 4 of us got ready for the day. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. 574 sq. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Related: Inside Regents new $11,000-a-night super suite. A line-by-line guide, The 5 best cabin locations on any cruise ship. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. They also. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. As first time suite passengers enjoy the services offered - on the next cruise. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. phone to call my cabin mates - it works ! When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Compare the cost in points or miles to cash, and see which option is best. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Double balcony is offered on Norwegian Dawn. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. ft. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Case in point: Norwegian Cruise Line offers butler service in The Haven suites. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. However, the generally accepted minimum is $10-15 per day. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. Started August 27, 2021, By Now we are really looking forward to a new experience on our April trans Atlantic cruise. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. A neat chance. Explain the pillow menu and deliver your selections to the room. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; A line-by-line guide. This suite also includes a separate living room area, and balcony. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Makes reservations for evening shows and other entertainment options. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. This stateroom type features relaxing and luxurious spa decor. //
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