Adoption Rate Adoption rate is the most basic metric of adoption, but it's a useful baseline number to have in your back pocket. However, that action varies from platform to platform. Double the amount of time participating within an app. You can place stakeholders anywhere on the power grideven between quadrants. If a stakeholder is interested in both, their overall interest level is likely high. Which project initiation component are you trying to determine? Customer lifetime value (CLV) represents a customers total business value during their relationship with your brand. When deciding who is accountable, ask yourself: Consulted: Who should be consulted for their insights, expertise, or strong opinions on the task? You expect the project to take around six months to complete. What step could the company have taken to avoid scope creep? As a project manager, you're using the SMART criteria to craft goals for your team. So if the budget is a constraint, what areas might Ria adjust to reduce project costs? Select all that apply. Setting your product adoption benchmark to be a behavior beyond just signing up helps you track clients getting real value from your product. Select all that apply. Adoption. One stakeholder has high power and low interest. Suppose as a project manager youre receiving requests from stakeholders to add new features to the product youre developing. To find time-to-first action, you first need to identify what action youre measuring. NPS is an easy way to measure customer satisfaction, but its usually not specific enough as a standalone survey. Remember that only one person should be accountable for each task or deliverable. Repeat steps 2 and 3 for a second, third and fourth objective to fill up the template. A designer on your project team suggests making changes to the products logo just prior to launch. Make note of these activities and assets in the Involvement column. Select all that apply. 14-Option 2nd (Relative Pull) explanation- Relative Pull is not an adoption and advocacy metric because it is an Online Advertising Metric. Both approaches are fine for this activity. Q3. The formula you use to find customer and user retention is similar to the formula to find churn: Customer retention = Number of customers at the end of a time period / Number of customers at the beginning of the same time period x 100. Tweaking your product to align with your customers needs and expectations encourages sustainable growth but updating and changing your product is expensive and time-consuming. The company is getting ready to introduce its new Plant Pals service, and you will manage the launch. 8. Q9. Limit communication outside the team once the project begins. The adoption formula is: Number of Adopted Users Total Number Of Users If you have 1000 users and 250 of them have adopted your product, your adoption rate is 25%. 1 / 1 point Adoption requires more expensive tools. Wonder City has several city-wide objectives related to reducing traffic congestion and improving the citys infrastructure. As the lead project manager for the Plant Pals project, youre managing the launch of this new service. The position of each stakeholder corresponds to their level of interest and influence in your stakeholder analysis. Engagement requires less expensive tools. ng bi lc Thng Mt 19, 2023. Record this information in the Impact column. Step 5: Determine the impact on your stakeholders. Value might be achieved after completing an onboarding process, uploading specific data, or actively using the platform for a set amount of time. Its easy to get excited about large purchases or long-term customers, but until you compare the amount of revenue theyre bringing in with the costs associated with them as a client, its hard to tell if youre actually growing your business or just treading water (or even losing money). Fill in the blank: After the stakeholders assign the project manager, the goals of the project have to be approved, as well as the scope of the project and its _____. Adoption replaces a business metric. The formula for finding feature adoption rate is similar to product adoption rate. You will then present the charter to the individuals involved with the project. which of the following is an adoption metric? At least one individual is responsible for each task. Which SMART criteria does this represent? Q2. This is where you will organize your information. Q4. You estimate it will cost $5,000 up front. Select all that apply. Daily active users (DAU) measure the stickiness of your platform, or how much your users depend on your product or platform daily. An increase in customer satisfaction score. Analyze, Build and Deliver experiences to application users and drive adoption with the Whatfix Digital Adoption Platform. Its short and to the point, increasing the likelihood that users will engage, but without follow-up questions or context, its hard to know exactly. Youve determined that the following people will be involved: To develop and execute the marketing strategy and sales, your team must complete the following tasks: If you dont have a Google account, you can download the template directly from the attachment below.Activity Template_ RACI chart Phase 1XLSX FileDownload file. Adoption is an external metric. Q7. Q9. refers to the number of customers or users who stop using your product or platform during a specified time period. During the process, you create goals that are a little challenging, but also encourage growth. What is the correct order of tasks in a stakeholder analysis? Look at usage frequency per week, month, or even quarter. The table lists each stakeholders level of power or influence as low, medium, or high. NPS is an easy way to measure customer satisfaction, but its usually not specific enough as a standalone survey. The table lists each stakeholders level of interest as low, medium, or high. Q3. Box A in upper left (high power, low interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low interest); Box D in the lower right (low power, high interest). To find customer or user churn, use the following formula: Customer churn = Number of customers lost during a time period / Number of customers at the beginning of that time period x 100. The project charter ensures everyone is aligned before planning and then executing the project. OEE is the measure of the productivity of a piece of equipment. In 1-2 sentences, describe how you can use the tool. Q5. You will return to it once you have completed the power grid. lawry's beverly hills dress code; does google maps avoid bus lanes; list the 17 enlisted man of the coup of 1980 with it position; why is everybody always pickin' on me oldie 4. Project management is a relatively new job title. Engagement. Q2. Which of the following are best practices when introducing a new tool to a team? A low feature adoption rate could indicate that your users dont need that function or that you need to put more effort into marketing those features and educating your audience on how to use it. What's a main difference between the adoption and engagement metrics? Your email address will not be published. None of the above. The adoption phase is the first time your customers start seeing the value of your product and getting returns in the form of improved ROI. New Version GCP Professional Cloud Architect Certificate & Helpful Information, The 5 Most In-Demand Project Management Certifications of 2019. As a project manager, you make considerations when building a team. Consider your power or influence ratings from the stakeholder analysis. How will the user experience be improved? 3. Then you will use a RACI chart to determine each stakeholders relationship to project tasks. Q8. Youre assigned a new project to develop a digital grading platform for a local high school. ), knowledge, or relationships that could be helpful. Recruiting for field research will take a week longer than expected. When time-to-value is short, customers will realize the return on their investment faster, increasing loyalty and retention. Question 9) You will analyze a scenario about the execution phase of the Plant Pals project. If you only tracked surface-level metrics like sign-ups or acquisitions, you might be missing key information about how engaged your users are. Are you ready? Q1. , With Whatfix, product managers are empowered to create in-app guided content such as product tours, onboarding task lists, step-by-step walkthroughs, self-help menus, and more all to drive higher levers of product adoption. As such, the user adoption metrics that matter should. Does the project sponsor fund the project? Feature adoption rate User activation rate Time to value Feature adoption rate Customers adopt more and more features relevant to their use case as they progress through the adoption path. Product managers also can track product usage data and behavioral analytics to understand how products are being used, friction points, and product and feature adoption. Q6. Provide a reliable and consistent public transportation service. Point being, when you view adoption as the level of penetration a resource has achieved, the metric for adoption is clear active users. business outcomes) or represents a behavior your customer does in your product (e.g. Time-to-first action measures the time it takes a new user to engage with a particular function or feature. There's significant turnover in the project management field. Finally, be sure to save a blank copy of the RACI chart template you used to complete this activity. What are the phases of the project life cycle? Adoption is generally a one-time occurrence. For the three situations below, describe how you would apply the Triple Constraint model. Underserved or unhappy users might fly under your radar and move on to a competitor before you realize theyre not engaged. During the project weekly meeting, the project manager learns the main vendor will increase the cost of raw materials by 20% due to an international shortage. shiva ayyadurai wife michelle; trees dying from chemtrails; jim plunkett daughter; Our Products. Activity: Assign project roles and responsibi, Service Management: Operations, Strategy, and Information Technology, Operations Management: Sustainability and Supply Chain Management, Information Technology Project Management: Providing Measurable Organizational Value. A 35% increase in first-time customers. While measuring engagement is similar to measuring adoption, the latter gives the percentage of key features your customers are using. How will you handle this ambiguity and deliver the news to the team? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. How do you manage this additional scope? Engagement requires less expensive tools. Which three of the following best practices can help you choose tools for your project? YouTube semi-regular consultations, frequent updates, etc.). Consult the descriptions below to determine how your team members relate to the tasks: Responsible: Who is responsible for completing this task? To find your NPS, youll need to survey users with the following question: How likely would you recommend [brand] to a friend or colleague? Q1. Record your answers in the Engagement column. What is it called when a project manager involves stakeholders in decision-making to reach a broader consensus? Replace Task/Deliverable with the name of each task. Investing your time and money into making changes that will improve your user experience is important. Q6. Which of the following activities are steps in a stakeholder analysis? only geniuses can understand each other film January 24, 2023 0 comment How will you quantify if you're landing a project at its intended goal? The project manager needs to plan, track, and complete work across many project phases. In this quiz, you will practice applying the Triple Constraint (budget, time, scope) to the following project scenario: Imagine you are a User Experience (UX) Program Manager at a small design agency. It shows the comparison of how well distinct creative executions View the full answer Within the software development process, there are many metrics that are all related to each . The next course item will provide you with a completed exemplar to compare to your own work. What are two potential consequences of a project manager failing to properly initiate a project? User retention rates. Potential objectives for Project Move It: Or, if you prefer, you may draft your own objective based on the scenario. Which of the following is an adoption metric? Each tab displays one or more of the Project or Resource Adoption Metrics. Insights give a visual snapshot of the following metrics: Sprint progress Issue type breakdown Sprint commitment Deployment frequency Cycle time Use these metrics to continuously optimize team performance. luca properties long beach; mtgpq planeswalker rankings. Bus lines must service at least 50% of the most densely-populated areas of Wonder City. which of the following is an adoption metric? If youre struggling to increase your onboarding completion rate even after making process adjustments, it might be because the people starting the onboarding process arent interested in the tool once they become more familiar with it. Which tools are best for communicating? Adoption vs engagement metrics: wondering what the difference is? Think of the Triple Constraint and remember that one constraint will always have the priority. Here is some additional information about the project: To use the template for this course item, click the link below and select Use Template., If you dont have a Google account, download the template directly from the attachment below.Activity Template_ Project Move It OKRsDOCX FileDownload file. The RACI chart includes all of the project roles. Send out feedback surveys to team members, Ask the clients if theyre happy with the result. What are some proposals you can provide to Ria to reduce the budget? For Schneider Electric, that business metric was to increase the adoption rate of new . Which of the following responsibilities typically belong to the project manager? . . What resources do they have that can help project success? What steps should you take? What is the main advantage of the Agile approach over the Waterfall methodology? (can only be one answer) Number of followers. This growth will impact street networks, parking and mobility. Who might delegate the task to another team member? Learn more about driving digital adoption for your organization. What are the main uses of scheduling and work management software? Some of your stakeholders include: Part 1 Understanding stakeholders with a stakeholder analysis, Link to template: Stakeholder analysis and power grid, If you dont have a Google account, you can download the template directly from the attachment below.Activity Template_ Stakeholder analysis and power gridPPTX FileDownload file. Project management roles are designed to adapt to changes and handle new processes as they come up. The action should show that the user is getting value from your product. Continue with Recommended Cookies. As an example, lets return to the objective, Successfully launch version 2.0 of our early learning app. If you knew that a successful launch meant getting new users to download the app, you could create any of the following key results for the objective: Remember: OKRs are never set in stonethey can and should be revised as you make progress, so its okay if you need to adjust your key results later on. Q7. A. . Adoption is an external metric. Fill in the blank: Project initiation includes determining resources, documenting key components, and _____. hamilton mustard capital of the world. As a project manager, creating OKRs can help you clarify both your overall project goals and the deliverables youll need to accomplish those goals. Who are the subject matter experts (SMEs) for the task? which of the following is an adoption metric? Engagement compliments other business metrics. Useful things to track might include: This decision often rests with the executive stakeholder who is the . This is a joint decision between IT leadership, program management leads, and user adoption specialists. Copyright 2023 - Networking Funda - All Rights Reserved, Project Initiation: Starting a Successful Project Coursera Quiz Answers, Foundations of Project Management Coursera Quiz Answers 2022. Youd then ask your users to rate their likelihood on a scale of 1-10. The project sponsor plays a vital leadership role, which always includes funding the project. "Higher . Read this article to find out it and drive adoption and engagement in your SaaS product. Then record each stakeholders level of power or influence as high (H), medium (M), or low (L) in the Power or Influence column. critical mass. Which of the key components is the projects goal? Only one individual is accountable for each task or deliverable. You might find that customers tend to spend more in the early days of their relationship with you, or their spending might ramp up as they become more comfortable as a customer. 3. To find your product adoption rate, use the following formula: Product Adoption Rate = (New Active Users / Total Signups) x 100. This will give you an idea of how many engaged customers are taking advantage of a particular feature youre offering. Here are a few questions to help identify whether someone should be consulted: Informed: Who should be kept informed about task progress or project decisions? A. For each task, assign the letters R, A, C, and I to the team members involved. Q2. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Finally, be sure to save a blank copy of the OKR template you used to complete this activity. A _____ is a body of clients that is large enough to attract many other clients. as well as tripwire metrics and a testing strategy to improve user engagement. Foundations of Project Management Coursera Quiz Answers, Project Initiation: Starting a Successful Project Coursera Quiz answers, Project Planning: Putting It All Together Coursera Quiz Answers, Project Execution: Running the Project Coursera Quiz Answers, Agile Project Management Coursera Quiz Answers, Capstone: Applying Project Management in the Real World Quiz Answers, Your email address will not be published. During the scoping of this project, Ria says her budget maxes out at $650,000 USDshe cant afford the $800,000 USD that this project will cost. You will not be able to access the exemplar until you have completed this activity. Now go to the second slide of the template: Prioritizing Stakeholders (power grid). "Average session time is one of the most telling website engagement metrics and holds great value in understanding how effectively your site meets the intent of users," Kyle Kasharian of 9Sail added. As a reminder, if there are changes in time, budget, and scope, remember to notify your project sponsor and key stakeholder and make sure theyre aligned. In your inbox. Consider these questions when determining who is responsible: Accountable: Who is accountable if the task isnt completed? Finally, be sure to save a blank copy of the RACI chart template you used to complete this activity. ExamTopics doesn't offer Real Microsoft Exam Questions. Who can give feedback to responsible individuals to help them complete tasks? Pinterest, [emailprotected] Product adoption is measured after a user performs a certain action. Which key components outline the resources you will have at your disposal for the project? _____ refers to an organization's initiative of adding to a product or service to increase its value to the consumer. Photo by Luke Chesser on Unsplash. Note: Consult slides 3-5 for a demonstration of how to place your stakeholders. The methods used to obtain these measures include surveys, tests, assessments, observation, and performance evaluations. Which of the following product layers might include a warranty, credit, Which of the following scenarios best represents a project that is going out-of-scope? Tell team members to ignore outside requests that will add project tasks. Choose the same tools you used in your last project. To pass this practice quiz, you must receive 100%, or 1 out of 1 point, by completing the activity below. Consider the following scenario: The Director of Product requests the project manager to add a new product feature. www.examtopics.com. Request a demo to see how Whatfix empowers organizations to improve end-user adoption and provide on-demand customer support, Empowering Individuals and Organizations Through Digital Adoption. List at least two productivity and collaboration tools to achieve tasks and better communicate with the team and stakeholders. What step could the company have taken to avoid scope creep? richard coyle purdy coyle; Tags . Select all that apply. Multiply that number by 100% to get the engagement rate of your post. When youre measuring the right KPIs for product and user adoption, you can refine and develop your offering until it aligns with your audience. 8. Push back the products launch date to allow time for the design to implement changes to the logo. In this activity you will complete a stakeholder analysis and power grid. Think about where each stakeholder falls in the grid: monitor, show consideration, keep satisfied, or manage closely. Fill in the blank: Since the project manager uses the project charter throughout the project, it acts like a _____ for the project. You will analyze a scenario and determine each stakeholders relationship to project tasks and deliverables. Number of customer sign-ups for a subscription. Write down each team members role in the Role column.

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