Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. The councils current three-year contract with Wates Living Space ends on March 31, 2020, and the new 10-year agreement is valued in the region of 50million. We are looking at ways to improve energy efficiency and reduce carbon emissions in council homes. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. In addition to our housing officers, our tenancy support officer works with tenants who are at risk of losing their tenancy and our financial inclusion officer works with tenants to help them manage their money and maximise their income. Crawley Homes has implemented a new housing IT system. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme (the Scheme). Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Please do not leave children under 16 alone in your home while we are working. They are obliged to carry out regular maintenance checks and also to make sure repairs are made to any damages within the property or anywhere on the premises. Making a claim could result in the court ordering the council to make a repair and you could even be awarded compensation. It is your responsibility to supervise your children and pets while we are working at your home in order to keep them safe. E6 2JA. It is usually found in your kitchen below the sink but not always. The outcome and lessons learned will be logged to ensure continuous improvement of our services. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Wates Property Services has been awarded a place on a 750m decarbonisation framework with procurement body Fusion 21. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. If you have asbestos in your home, leave it alone, as it is safe if it is undamaged. If you're a private tenant and are having problems with disrepair, contact our Housing Enforcement team on 020 8379 1000, Monday to Friday, from 9am to 5pm. If your complaint is about one or more of our elected councillors, please visit our Code of Conduct page which will guide you through the process. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. change your appointment later if you need to. West Sussex County Council County councils are responsible for services like: education social care transport Go to West Sussex County Council website Crawley Borough Council District. Search forforms on myCrawley to request services or report a problem. You will need to register for an online housing account first before you let us know what needs doing.. For an emergency please see the contact details on our emergency repair page and do not use the online account.. The Housing Ombudsman will investigate complaints about housing management, repairs, leaseholder complaints, transfers and mutual exchanges: Housing Ombudsman The cooperative is reducing the supply of hot water due to. A principal council, a non-metropolitan district council, a local council in south east England, a lower tier local authority, a council with district-level functions and a council with district-level functions in England. Residents in Cricklewood have benefited from a major volunteering project to transform a community garden as part of an investment in housing maintenance across the borough with Wates Living Space. The Wates team delivering vital upgrades to three residential tower blocks at Chetton Green in Wolverhampton has been praised by industry regulators for its respect for the community as work progresses to the buildings infrastructure and fire safety. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Telephone: 0300 1113000. List First. Get premium, high resolution news photos at Getty Images Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Crawley Borough Council has considered your request and decided not to provide you with this information. Our aim is to sort as many complaints as possible at the first point of contact. If you are dissatisfied with the service you have received, you should contact the relevant department. A stopcock is a valve for turning the cold water system in your home on and off. Three years ago, the comparable figures were 169 households in temporary accommodation, 8 in nightly paid, with just 2 out of borough If your rented council home or housing association property has not been repaired, you may be eligible to make a housing disrepair claim for the necessary repairs and compensation. Find out how we minimise the impact of doing works in your home. crawley borough council housing. We also use cookies set by other sites to help us deliver content from their services. If it is an emergency and you do not let us in, we may force entry. Analytical cookies are used to understand how visitors interact with the website. If you have suffered from illness or injury as a result of the councils failure to take action then you could also make a personal injury claim. Wates Living Space is one of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. You may also be able to make a care claim if you needed additional help because of the illness caused by the housing disrepair. But opting out of some of these cookies may have an effect on your browsing experience. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Our approach. Discretionary Loans Information (PDF, 86.6 KB). Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Housing General Fund 3134 2,401 8,353 4,337 0 Planning & Economic Development 5176 1,475 13,220 . Home; Features; Services; About; Contact; Login; Get Free Demo Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. Crawley Homes has implemented a new housing IT system. Section 1. But opting out of some of these cookies may have an effect on your browsing experience. If necessary, they will arrange to remove or seal it (through our repairs team). Damp, mould and condensation are common problems all year round but can be a lot worse in winter. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. These include: Rent enquiries including difficulties paying your rent Mutual exchange. How we can help young people in Crawley with housing issues. This is a True/False flag set by the cookie. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 We value all kinds of feedback. Crawley Borough Council. Coventry We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. 1982 Crawley Borough Council election. All rights reserved. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Crawley Borough Council. Assessment of housing need under the Housing Act Part V11 (Homelessness). Harbour Exchange Square For more information, contact the HSE Gas Safety Advice Line on 0800 300363. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) We tailor our service offer to meet the strategic needs of individual customers, focusing on the areas that matter most to them. These cookies do not store any personal information. Remove tiling and repair wall behind before retiling; fit . Our team works to improve housing conditions for tenants renting privately in the borough. i-housing Our online portal for council tenants and housing register applicants to view and bid on properties Finding a home Apply for council homes, housing association properties and. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. Fire safety All properties should have fire alarms fitted and serviced regularly. Housing Disrepair NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. All rights reserved. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Internal deterioration such as damage to carpet, walls etc. Before you contact them, they will expect you to have given us a chance to deal with your complaint. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. The following should be maintained and repaired if necessary by the council, otherwise, they could be liable to pay you council house disrepair compensation for any damage caused: Regardless of whether the council use independent contractors to carry out maintenance and repairs, or whether they use their own contractors, they have a duty to ensure that they carry out any works necessary to maintain safe living properties for their tenants.

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