I understand that it's part of the job. Well done! Know peds RSV scenerio : it's big now on the news . Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. But her prescription was on troubleshoot, and no one order it. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. I get along well with others and work well as a team.". Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. I grew up in a fairly homogeneous town in Montana. Your answer should include your ability to be patient, kind, and confirming to best answer this question. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. ", "My position at Kaiser is a Radiology Physician Assistant. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. Human beings all grow up in different manners and under different philosophies. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. I also keep myself open to my colleagues so that they can know and understand me better as well. Learn more here. Asked November 29, 2021 When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. "In my current role there is a lot of staff turnover when it comes to our management team. - I'm a recent graduate of San Jose state. We told her we were going to order it and it was supposed to be there that day. I've had a lot of success by focusing on building a reputation for consistency and follow-up. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Than they call you for a second interview. I manage this by focusing my energy on productive activities that are good for my work. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. It sounds as though you have exceptional patient service skills! Good example! If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. ", "I am happy with what I do as a pharmacy tech. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. I cope with these emotions by telling myself that it's not my story, it's the patient's story. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. I understand and agree that Kaiser Permanente may verify any and all information that I provide. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. Every day I learn something, and that's because I choose to get better. I like to get to know people and ask them questions about themselves. This is a great response, and it shows that you truly do care about the people that you come across every day. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. We do not have advertisements on our pages but we do try to make money through paid-memberships. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. ", "I'm a bit of a nerd. We wanted to create a resolution with this person. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. Take a few minutes to tell the interviewer a few things about yourself. While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. I like to be on time with my schedule to ensure that our patients are assisted properly. We've all had those tough cases. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I can see how it would be stressful when you care for your patients' success so much! Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. I have enrolled myself in an evening/weekend workshop for the next six weeks. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . You've done well by answering diplomatically. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) We are all human with our weaknesses, so don't be afraid to share yours! These go above and beyond what it means to provide compassionate care. I really like this answer! In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. I hope to involve them in various Kaiser community volunteering opportunities.". Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. It's best that the person knows the reasons why so that they can learn from the experience. Wonderful! It seems you have found that balance. These are all excellent skills to have, and you sound very talented! Ultimately the patient understood and the procedure was finally completed.". In the future, I will like to be a PA and help more people.". Last, I adapt to the individual. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. Attire. ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. Very good answer! It sounds like you have a very full personal life, with a fantastic work/life balance. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. I also check what's low and order specialty if it's a fast mover. When I enjoy what I do it doesn't feel like a chore. Nice work! But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. At the end of the day, many role titles are fluid. Interview Questions Give an example of an improvement project you led A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. "I believe I could improve on some technical skills including Excel and Word. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". This ensures that you give the right amount of information and detail to create a compelling and memorable answer. Discuss how you can thrive in this role, even during the most stressful times. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. I volunteer with their organizations in various roles. . Most interviewers will interpret a cliche response like that as dodging the question. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. ", "From a young age, I was raised around a farm and animals are a huge part of my life. Consider sharing how patients react to the way you communicate. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. This sounds like a very collaborative workplace. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. But this is usually just for transitions. I make sure to practice empathy. These experiences have really opened my eyes to working with people from backgrounds different than myself. Explore. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. I document all necessary information as soon as possible so that the record is up to date and accurate. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. What does it mean after your phone interview. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I'd be curious to hear if your department had any needs in this area. That question can start up a great conversation, and you may learn a thing or two as well. Written by Ryan Brunner on November 21st, 2021. We do not claim our questions will be asked in any interview you may have. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Balancing empathy with honesty is key when communicating bad news. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. ", "Once I was filling a prescription for 90 days 90 tablets. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Every person I care for has a story. ", "I believe in volunteering in the community where you live. Are there specific Kaiser volunteer opportunities you'd be interested in? I also dislike when the morale of the lab is low. I have trained myself to adapt my communication style, so a patient gets what they need. ", "I am happy to hear that Kaiser Permanente values long-term relationships. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. ", "When I started in Interventional Radiology, I was not trained in IR procedures. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. Are there any specific action steps you would need to take to reach your goal of becoming a PA? I carry around a notebook and write down important facts if I think there is a chance I will forget them. These are exactly the steps that an interviewer would be looking for. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I have been responsible for maintaining supplies on the general surgery ward for five years. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. I have always been great at working behind the scenes with the result being efficiency for others. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. Click the card to flip . ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. We also met the needs of our team by protecting the positive culture we had worked so hard to create. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. The sheer size of Kaiser Permanente makes them a very culturally diverse organization.

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