When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Clear browser cached data on Microsoft Edge. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. In this case, you can no longer access the Microsoft services associated with that account. No account? I had deactivated all possible Settings in Privacy settings. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. What is so difficult that Microsoft doesn't recognise a valid account? every time I try, I . 1. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. I know the account is valid because it is the same one I am using in this forum. Enter a different account or get a new one. Windows 10 comes with a feature that allows you to do a factory reset losing all files. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Click Settings and more, illustrated by three dots. We are happy to help you! For email accounts, it should be within 365 days. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Did this under Settings gear, Accounts, My Info. However, clearing the cached data will help resolve stored data issues affecting account access. Then, check for previous emails from Microsoft. You only need to follow the steps carefully, and you should be able to sign in to your account again. We only have 5 hosts so a domain seemed overkill. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Now click on a user account. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. Created by Anand Khanse, MVP. Learn more about Stack Overflow the company, and our products. For example, trying to use a personal login for a business-only service. Fill out all required fields. Report abuse. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. If this situation arises, use the primary User ID instead of the additional address. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. These computers were set up for organization and the one I re-installed I set it up for personal use. Also, a user needs to request a reset of the primary account, not the additional e-mail address. The app needs permissions to use SharePoint,office 365 and outlook.com. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Well, cached data stores all previous elements of data preventing access again. Microsoft blocks Excel XLL add-ins at last! I'm sure if I had created a local account it wouldn't have been an issue. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. No. You can use Office Online apps at https://office.com. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Has anyone found any fix for this? I have had trouble logging in due to the fact the password *** read more Enter a different account or get a new one". I've also tried an O365 works account I have after . Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Asking for help, clarification, or responding to other answers. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Type the security code intoVerify your identity,then selectNext. The previous emails from Microsoft will show your account name. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. In-depth step by step guide [with screenshots] Check device enrolment. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. See, Step 2: Check products or services where you used your Microsoft account. Making statements based on opinion; back them up with references or personal experience. Hope this helps someone. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. I hope you were able to figure out what was wrong with your account. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. How did you reverse your original choice? Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Head over to Accounts, then Email & accounts. That should let you at least set up the machine. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. We hope that the suggestions listed above helped you to fix this error message. We won't spam you. Time-saving software and hardware expertise that helps 200M users yearly. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. It keeps happening. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. This worked in half a second. Super User is a question and answer site for computer enthusiasts and power users. It looks like theres already an account with [emailprotected]????.com. From there, check to see if your device is enabled. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Try another email address or sign up for a new one. So frustrating. Microsoft Edge is another popular browser that many users use when they have a Windows computer. please check that you have typed your email or username correctly. Replied on March 4, 2023. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. More info about Internet Explorer and Microsoft Edge. These are different to MSAs. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. In this guide, we will show you the possible causes and potential solutions to this issue. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. I did online training with this specific account. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. I was having issues accessing my work/school account in the Calendar app on Windows 10. Remember, if that fixes it, you can always add the account back in later. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. @harrymc: there's a chat going on as well. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Feel free to let us know the solution that helped you fix this issue in the comments below. How To Choose Knowledge Management Software For Windows. Select the Time range (Id suggest you choose All time). Business Tech Planet is compensated for referring traffic and business to these companies. Microsoft Outlook allows you to create an alias for your email account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Has anyone found a solution? However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. A local account is like setting up another user, but it's only on that one computer. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. Amazingly both messages are right but not well worded. Type the requested information and selectSend code. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. It looks like this isn't a Microsoft account. If you don't have one, you can create here. Should you upgrade? Has 90% of ice around Antarctica disappeared in less than a decade? Guiding you with how-to advice, news and tips to upgrade your tech life. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Microsoft doesnt explain that difference very well, or at all. A Office 365 account is used for activating Office, not to logon to Windows. Whats the grammar of "For those whose stories they are"? My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Can't access your account? What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Connect and share knowledge within a single location that is structured and easy to search. If your Microsoft account doesn't exist but it does, you might be permanently locked out. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Its a distinction not always understood by Microsoft own staff and associates. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Do not use an account name from another type of account. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Facts & prices for the new Microsoft Office. How do I align things in the following tabular environment? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Copyright Windows Report 2023. The steps below are on how to clear cached data on Google chrome. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Ok. These login loops can happen in software or on Microsofts web site in many different locations. You can, however, create a new account with the same name. Explore subscription benefits, browse training courses, learn how to secure your device, and more. We have problem with the sign in of an account. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. I DO NOT WANT MY WORK LINKED TO HOME. Try out a couple of familiar usernames and passwords variation that might been have used recently. Create one! So, visit the Microsoft Web page and sign up for a new account. This prevents you from accessing any Microsoft service on your devices. I have the same headache, but see no solution. To resolve this, log in using the details of the new account. An additional address is meant for user account recovery and security purposes. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Identify those arcade games from a 1983 Brazilian music video. Hey, so yesterday, I tried logging in into Minecraft. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). I believe I've got the bottom of it. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Copyright Windows Report 2023. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Another important step is to verify every input. This is an easy fix that I could not find on the Microsoft support fo. Also, you might have knowingly or unknowingly deleted your Microsoft account. Hi so i restarted my HP laptop and i'm setting it up. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. If you are having troubles fixing an error, your system may be partially broken. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? I cannot install software on my own #$$$%$# computer, because of MICROSOFT. But, I get a message saying "The Microsoft account doesn't exist. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Someone please tell me that there is a solution now. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. On the next page, fill out the necessary details. Office LTSC is the enterprise licence version of Office 2021. On Your Dashboard, click on click Schedule next exam button to select your exam. Not associated with Microsoft. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. How to Generate Art from Text Using Simplified AI Art Generator? Are there tables of wastage rates for different fruit and veg? Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? After registering successfully, you will be able to fill out the form for the account that needs to be fixed. One last method would be to sign in to your email associated with your Microsoft account. How does it not exist when I even have a Facebook account with it? SelectReset password below.Reset password. You can connect with Saajid on Linkedin. Below is a guide on clearing the cached data on the Edge browser. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. All Microsoft accounts are either work/school or personal. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Enter a different account or get A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. I have a small business and I set up the network a few years ago. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. This thing does so much stuff that it can't do anything. Why do small African island nations perform better than African continental nations, considering democracy and human development? I cannot believe the idiocy of this design. You can also get this prompt if your Microsoft account has been deleted for some reason. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. 2. The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Send a test E-mail to the supposed user ID. Key Takeaways Check your Microsoft account names under Email & accounts. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. I am not using Outlook anymoreOn Mac the Search function also was not working. A few months ago I created this account and now it says that it doesn't exist. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. For Windows devices, try the following troubleshooting methods. Enter a different account or get a new one. But every time, I got this error: "That Microsoft account doesn't exist. To access this form, the user must be signed in with a Microsoft account. After that, click on "Devices.". I have the same problem. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Hopefully this will help somebody at a future time. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. GC. Restart the device, and install from https://portal.office.com/account to get the correct version. She has been the MiniTool editor since she was graduated from university. If its you, go back and sign in. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch.

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