After examining everything, you can post the listing and wait for the customer to buy it. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I was certainly given the runaround by others who I had dealt with. I received an email stating that they had been purchased and the money would be in my account 10 days after the event. There may be a fee applicable on eligible refunds and exchanges. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. Dont go near it- use Tixel if you can instead. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. Accessible Seating Ticketek Terms and Conditions of Sale. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Tixel is a fan-to-fan marketplace for . Having the same problem. An administration fee of $10 will be charged. 90. r/australia. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Sun 2 Apr, 23. Pay lower fees. So thanks very much! However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. Deals/Discounts Phrase here when you book this 8 hour private tour in Taipei City, Yahliu Geopark, and Jiufen with hotel pick-up! Wow, I hope it doesn't take that long. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! Apart from this, they do not charge any additional taxes and convenience fees. Ticketek is not owned by Ticketmaster. Feb 9, 2023. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Barcelona vs Aleague all stars ticket, bought from Ticketek. Set the price. Ticketek Marketplace Terms and Conditions of Sale. BuburAyam.asia I've tried to contact ticketek through email but they haven't responded at all and its been ages. And it has now been 17 days. This is a review for Ticketek marketplace, run by Ticketek. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. You'll get your money back and another fan gets to go to the show. I am in the exact same situation (sold tickets for the same game). To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. 10 business days I think is more than fair. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. B. Just go to the Sell through Ticketek account page and choose "Tickets are in my Travancore, VIC. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. DO NOT reply like a regular email, you won't get a response. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. That's a difference of $596.71!!! New comments cannot be posted and votes cannot be cast. receipt and SMS confirmation. No reply emails or any form of communication. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. Its a party over here. [2022]. Visit the Ticketek site and tap on the sell your ticket option in blue. it works Press J to jump to the feed. Is buying tickets from Ticketmaster safe? Easy as. If the above doesn't work, try contacting marketplace@ticketek.com.au. I have now received a final response on 4/5/21 (3 months after my initial enquiry). The $41 itself doesn't have any superscript that leads to an explanation. Tixel supports these tickets as well. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. If your Find trending events near you. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. I paid the additional cost in checkout for refundable tickets. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Oakdale Middle School Staff, I applied for a refund in August but have not been contacted. . account" option. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Sell tickets directly from your Ticketek Account. 2023 ProductReview.com.au Pty. We missed the show! Site & quot ; Site & quot ; button or an alternative delivery method be! Mar. Florence and the Machine. . Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Thu 30 Mar, 23. Functional cookies So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Been trying for days. We may earn small commission from the products mentioned in this post. Vivre Sa Retraite Dans Son Pays D'origine, phone and you can see your tickets there. Ticket limit 10 tickets in one transaction . What Is Tixel? If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I purchased Red Hot Chilli Peppers tickets the day they went on sale. The majority of tickets may exceed face value and . Terms state that payment would be processed 10 working days after event. Fee-Free Event Tickets. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! ?DO NOT BUY TICKETS FROM TICKETEK! ViralTalky's team of content writers regularly helps write high quality content. I have definitely been scammed. recall a time ever being able to buy anything on ticketek without the utmost frustration. Press J to jump to the feed. Note that the price is $41. Just a thought.) Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? You can also reach out to them through @TicketmasterCS account on Twitter. Join. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. 0 $0.00. Ticketek, Eventbrite and many more. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. ticketek marketplace fees. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . 55 Plus Rentals Abbotsford, I've bumped the ticket by responding as recently as January 2023. Garbag . Couldn't be easier. 6. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. Trusted by event lovers around the world, To preview, click "Buy Tickets". Instead I was sent the PDF email after the show. Thank you. Ticketek routinely mismanages ticket processing which should be simple. Clearly NOT. 104 Views. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. (Not all concert tickets are able to be sold on this service, for some reason. We accept email This may vary slightly depending on which delivery method you choose. I can not believe in this day and age HOW BAD this company is. . It's nearly $400 worth of tickets. . Non existent customer service. Marketplace My Ticketek Ticket Delivery. Created by Nicole Bowman. Your email address will not be published. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? worried. Easy as. Date of experience: 23 January 2023 Reddit and its partners use cookies and similar technologies to provide you with a better experience. Seven tries before I finally got my second choice of seats. Then make an account with Atlassian. to find the link in order to proceed with this listing. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. What did you say to consumer affairs ? Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. No way to recover tickets. :/, The 10 days is actually supposed to be 10 days after the concert date. Ticketmaster vs Ticketek Which is better? A subreddit for Melburnians and Melbourne enthusiasts! Here, you'll have the option to click a button to say you're interested. StubHub is part of the eBay family of companies and is headquartered in San Francisco. If you look closely at your original order confirmation email, there is a section that + I had to pay listing fees + I had to pay a $100 administration fee. are therefore always enabled. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. has links for each of your tickets purchased. I only contacted them about it 4 days ago. to then often have to go to their desk at the venue to follow up the issues. $148.60. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. I submitted a written complaint, because they always respond in writing. The above discounts are the most recent Ticketek Gift promotions across the internet. . Lower fees. I also think they're just swamped with customers. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. We can't accept screenshots of All Theatres and productions and sporting events should seek alternative partners. [2022], Ticketmaster vs Stubhub: Which Is Right For You? Jun 17, 2019 contributed by Nicole Bowman. My company General 1. event Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. By purchasing a ticket, you agree to be bound by these Terms and Conditions. I am a bot, and this action was performed automatically. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. No mentioning of queues before! I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. https://marketplace.ticketek.co.nz/. Less missing out, more going out. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. Naoya Inoue Height Weight, ensure that we can accurately measure how our website is used. Site poorly designed & difficult to navigate. Ticketmaster vs Vivid Seats: Which Is Better For You? Send your unique link to the private . Verification can help ensure real people write reviews about real companies. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. How is scalping allowed, who is the ombudsman I can go to for this? I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. You will be able to find discounts of up to 30% on selected shows. It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. events. 3.) Before I get into it, I would recommend waiting more than a few days for them to get back to you. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Anyone can write a Trustpilot review. ago. Oct 21, 2021. Ticketek Marketplace is the only official re-seller we approve. The Musical Brisbane tickets via Q I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. In the end I went to consumer affairs and they got it sorted. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. If you can buy tickets somewhere else, do it! The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. President Biden calls for limits on concert and sporting ticket fees. you can just upload the file on this page and in a few clicks your listing will be live. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . 2023 Trustpilot A/S. This is a review for Ticketek marketplace, run by Ticketek. Can almost never pick a specific seat you want, have to take what they give you. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. Their customer service to follow up and right the problems is poor. This email did not offer any assistance in resolving the issues i had. Would I ever get the tickets! When Ticketek get back to you, it will come through as an email. + I had to pay listing fees + I had to pay a $100 administration fee. - 2! Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. Dealing with the same thing atm. Always quick, always easy. They Why does Ticketek Marketplace charge fees? OriginalNumber5905 5 mo. ! Press question mark to learn the rest of the keyboard shortcuts. You answered your own question - they are separate sites, why would the purchases be linked? Mon 6 Mar, 23. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. They often provide Ticketek vouchers for you to unlock free tickets to watch sports events such as cricket, soccer, AFL, and more. Fred Jewelry Pretty Woman, The call centre shut the phone to the customer's face.. Has anyone had any luck getting their money back after complaining to the ACCC? * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor

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