I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Every new dnata employee, regardless of location or company, receives consistent training on their first day. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. 1.Technical 2 technical 3 managerial 3 round of interview. Airport Customer Service Interview. Every week there are new volunteers and new individuals with a range of needs. Glassdoor users rated their interview experience at. dnata is one of the worlds largest air services providers. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. First, we get everyone off to a common start. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs para informarnos de que tienes problemas. per informarci del problema. ein Mensch und keine Maschine sind. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. When factoring in bonuses and additional . Hours:{%selectedMarker.openingHours%}. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Are there particular types of situations that you find distracting? Talk to the interviewer about this specific task and what it meant to you. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. A waste of my time! "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. ", "I am looking for a long-term career opportunity within the transportation industry. It's a better way to conduct such interview method. We do not have advertisements on our pages but we do try to make money through paid-memberships. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. If it's something that catches me by surprise, I usually ask for clarification. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Be sure to include capabilities that will potentially benefit this potential new employer. Please fill in the following fields with proper details. Sorry I couldn't remember the acronym for one! I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. This experience has broadened my exposure a huge range of individuals. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Even if you're not leading a team, you can still demonstrate the qualities of a leader! 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Our date tracking prior to 2019 was not accurately kept. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. I interviewed at Dnata in Feb 2023. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Employee referral22 %. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. I applied through college or university. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de "I am happy to comply with any background check required. Be as diplomatic as possible by highlighting the pros of each. ", "I would say that I have a demanding task or project, nearly every day. Report. This question is not an opportunity to complain about your previous job or company! focused in Specialized Sales, Merchandising and Marketing Operations. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Questions were about math, eye sight, english Grammer and passages but very tricky. The process took 3 days. "I do consider myself to be a creative individual. "I naturally take on a leader and mentor-ship type of role with my co-workers. My experience was great during the interview session. - Is this a replacement search or a newly created role? The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. It's fast and makes every day different. I feel that this role with Dnata is a perfect step in my career now, and for the future. - What is the company's primary goal for this position in the next 12 months? Privacy Policy Onze This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. I was asked what does JSON stand for and got the first two letters (what is this school)? "We recently had a big project within our work center. Clark Freeport Zone Glassdoor users rated their interview experience at. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. The process took 3 days. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. We should prepare about our self very well. {%selectedMarker.streetAddress%} Talk about your education experience and be sure to highlight any areas of excellence. After a week, I was called to report to start my duty. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. I would always choose honesty over lying, any day.". I refused to lie, and we stayed late. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Interviews for Top Jobs at Dnata. A waste of my time! )- Exhale. Please enable Cookies and reload the page. Free interview details posted anonymously by Dnata interview candidates. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Mumbai Area, India. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "If I had to choose, I would rather be a dynamic leader. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. Find additional company focused interview questions by practicing from one of our industry sets. Our interview questions and answers do not represent any organization, school, or company on our site. Through Indeed22 %. I would be delighted to work at Dnata. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. Where do you see yourself growing within Dnata? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. - collgues de tout type comme par tout. Philippines, {%selectedMarker.primaryContact%} We do this by creating interview questions that we think you might be asked. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Be sure to complete your answer by telling the interview what the outcome was. Most frequently, I read Pavement Publications. I was also processed for final interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. Followed by 2 technical ,1 managerial round. Followed by 2 technical ,1 managerial round. Contact us here. Handles excess luggage and collect excess payment. Why do you specifically want to work for Dnata? My experience was great during the interview session. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. Help the interviewer to determine which personality type you are by answering this question clearly. It's important to be able to professionally give and receive feedback.". I was also processed for final interview. . I interviewed at Dnata (Sydney). This was disgusting behavior from an interviewer to question my integrity. Be prepared with specific examples from a recent news story or client reviews. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) Dubai "My interest is to have a long-term and successful career within transportation infrastructure. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. I appreciate diversity in the workplace! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. Therefore, any date prior to 2019 might not be accurate. ", "I find myself getting along with most people at work. enviando un correo electrnico a Once You Subscribed, Don't Forget To Verify It From Your Email Address. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. P.O Box 522, Vice President Commercial Languages:{%selectedMarker.languages%} I do this to ensure that the more complicated parts of my projects are taken care of right away. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Interview questions were first added on September 15th, 2012. The recruitment coordinator immediately called for an initial interview after passing the paper screening. Sorry I couldn't remember the acronym for one! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. Would you mind sharing with me your favorite source for transportation-related news?". Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Dubai Everyone has something to offer using their unique qualities.". Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. I was asked did I google it? Si vous continuez voir ce Are you able to be productive in any environment? real person. My example of performance improvement was what they needed to make some changes. "Thank you for asking - I do have a few questions. Are there any courses you would recommend I take to round out my experience? Perhaps you earned individual awards, accolades, or scholarships. Caso continue recebendo esta mensagem, What is a typical day like for you at dnata? ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. - How long has this role been vacant? "For the past four years I have been working with ABC, in the private sector. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. If you continue to see this First you will have an assessment test which is basically you need tackle the time limit. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 1 week. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. You have likely gained many valuable skills in your career. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. They agreed and implemented my suggestion. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! - What do you see as the biggest change in this industry over the past 3 years? Sheikh Zayed Road You must create your own answers, and be prepared for any interview question in any interview. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. First, we get everyone off to a common start. I have learned a great deal from both public and private work. The you ill have a hirevue interview. How candidates got an interview. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. I am self-driven and have no problem taking the initiative to get the job done. Vocational or Diploma (12+2 or equivalent) desirable but not required. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. ", "Without safety in the workplace, there would be complete chaos. Wir entschuldigen uns fr die Umstnde. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Any current certificates and tickets are helpful to bring with you to the interview. "I prefer working in a more predictable environment because I can be more effective in my tasks. Research the company online to discover any opportunities for future growth. Als u dit bericht blijft zien, stuur dan een e-mail After you pass that portion, you will be asked to remain seated. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Take a few minutes to bring your resume to life for the interviewer. P.O Box 522, Flight Catering las molestias. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. This was disgusting behavior from an interviewer to question my integrity. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Self-motivated individual and strongly believes in teamwork. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. I planned four social events per year, and the turnout was always wonderful. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Talk to the interviewer about your ability to create a variety of potential scenarios. It shows that I can take the lead on a project without having my hand held.". "I have used a variety of team-based messaging applications. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "In the past few years I was able to upgrade my education while still working full time. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Other21 %. Last year I was given the opportunity to take a course in A and another in B. Share with the interviewer which skills you value the most. Our team started to complete most of the tasks when it came to group projects. Generate a list of pending requests from DMIS to analyse advance work load profile. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. ", "I fully understand why a complete background check is required in this field of work. Be sure to research the kind of environment offered in this position before the interview.