Phone: 1-877-577-0600. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. Is the $50 replacement policy a lifetime thing? Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. I bought a Conquest and the tip broke on the very first fish I caught with it. Your previous content has been restored. If you have an account, sign in now to post with your account. Choose from the options below and find the answers you need. Unfortunately, your content contains terms that we do not allow. Register your G. Loomis rod within 30 days of purchase. We love our customers, so please feel free to visit us during normal business hours. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. The first rod they said 2-3 months and it was less than 3 weeks. It was as much about the indifferent attitude by the representative. Same for me. Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. Chaska, MN 55318 Name * First Last. dyson ball animal pro plus hard to push. Search all available positions or learn more about eligible benefits. 850 N Park Road That's too bad for you. 2021 Copyrights. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. Messages 22 Reaction score 10. All rights reserved. The Loomis company has established satellite offices in New York and Florida. I broke the tip section of my Loomis rod in early July. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: I am glad your experiences were better. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). For as little as $30 per flight hour, you are covered. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Will be the last time for me. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. My partner saw it happen and was shocked a fish that small broke the rod. Derek 67,919. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. They send you the new rod and you send them the old one back. Loomis Express. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. Brampton, ON Canada, L6T 5S6. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Call Sales: (612) 750-9706. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. 850 N. Park RoadP.O. Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. They will send you a rod almost immediately and they can tell you what they have on hand. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. 1359 Down River Drive. Customer Service 1-855-256-6647. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Please edit your content to remove the highlighted words below. This is critical. I have a part from Daiwa that is delayed about three months. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. Our technological advancements enable us to serve clients internationally. All rights reserved. You may get lucky and get the new version. Please refer to our service alert section for updates. Brampton, ON Canada, L6T 5S6. banker-always fishing 69,891. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. By These facilities are not open to the public! Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. but they shouldn't break in the first place! Same situation. I had rodthat I broke earlier this year. This is a simple, solution to your AOG related financial losses. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. My Fenwick lost the last 3 at the tip on 08/02. Copyright 2023 Loomis Express. mheichelbech See Also: G.loomis customer service phone number Preview / Show details . Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Webcontactus.com, List Of 34 High Traffic Classified Ad Sites Where You Can Post, Lockout And Tagout Policy For Enter Company Name, Literary Terms General Ela Vocabulary Oxacorg, Lavik 4 Page Brochure For Web Lavikshanthi, Lautocadhome Clayoutsrdcatalog Pdfsc10177102, List Of Microsoft Word Exercises For Student Delhi Police, Lawn Care Flyer Template Pdf Tadirexexexweeblycom, Last Updated January 2022 Northwestern University, Leadership Decision Making Terrabiz Group, Legal Assistance Resources Fort Bend County Libraries, Life Care Planning Arizona Attorney General, Letter Requesting Updated Contact Information, Linkedin Summary Examples Customer Service, Live Location Of Mobile Number United States, Lowes District Manager Contact Information. National Customer Service I cannot see any kind of commitment to the customer by Loomis. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). a lesson in patience. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). I was told I may get my replace sometime this month. You cannot paste images directly. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. 610-374-4040. . Wyomissing, PA 19610 Regardless of the situation, there is a dedicated support or account resource ready to help. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). For warranty questions, click here. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. go online and print out the warranty form. Please fill out all the fields and click Submit. Be the first to hear about products releases, news and events. https://t.co/RBzCkjIPCx, 2021 The Loomis Company good fish, but not near big enough to break a rod. A career at Loomis comes with many advantages. 2 Bridgeport 44. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. Register your G. Loomis rod within 30 days of purchase. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Every company is different, and has different challenges. G. Loomis Canada. I wouldnt buy another Loomis rod if it automatically set the hook. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Be the first to hear about products releases, news and events. Checking on a claim? For general questions, please use the form below or call. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. For full terms, details and instructions on starting a claim, follow the link above. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. I hear you. Loomis customer service is second to none. . I really dont like complaining and would much rather postabout how great something is. I just keep the loomis shipping tube so I will have it to send the next one back in. 201 Westcreek Blvd here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. G. Loomis Canada. Copyright 2023 Loomis Armored US, LLC. I was able to use the Xpeditor service and I gotan IMX. Paste as plain text instead, As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. I wouldnt buy another Loomis rod if it automatically set the hook. See Also: Loomis insurance customer service number Preview / Show details. Normally there is no wait on replacement. For driver complaints, please call 800.327.4677. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. I actually rarely post bad reviews. We have become too dependent on other countries cheap labor pool. You call, they mail the rod the following day witha return label. Loomis Express Outside of Canada please call 1-905-460-2530. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. How was your experience? As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. "We completely understand the frustration anglers experience from either a defect that . For fly rods more than 15 years old, the Xpeditor service fee is $250. Privacy Statement. Loomis Development is actively seeking raw , Contact Us. Sorry, but the page you are looking for doesn't exist. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. Our customers receive peace of mind knowing that were always here when they need us. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Pretty good deal there too. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands 3 Adams Central 47, No. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service.

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