Contact It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. FEATURES High level of water-resistant performance (IPX5) More compact size Improved usability of double ratchet removal Capacity: 504 Wh (36 V, 14 Ah) Do not disassemble or modify the product. SHIMANO SERVICE CENTERS Page 17 After charging, firmly close the charging port cap. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. Short of getting one yourself, a bike shop that is a Shimano service center should have one and be able to diagnose the issue. When connected to your bike, there are three (3) basic screens which you can toggle between by tapping the menu at the top. your place of purchase or a bicycle dealer if this Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Have had a similar problem once. The front derailleur has to work harder than the rear derailleur and therefore also consumes more energy. Do not connect the battery charger to PC when it is on standby. Luckily it's still under warranty. The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. I had the same with my 36v Neo Cross charger. Blinking red five times: 25% 0% charge left. https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). UM User's Manual. Do not apply excessive tension to the charging cable. Overview of connecting for charging. > Since the problem is the controller not responding (the battery management system is described as "bricked") not that it simply won't charge - it won't discharge either, or even report its state - so the problem is unlikely to be the charger contacts. Did you remove the crank and motor cover in order to wire the light directly to the Light Connection Terminals? It can also charge the battery directly with the use of an adapter. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. If lightning strikes, electric shocks may occur. Connect the charging cable to your power outlet and let charging commence! How long does a Shimano Di2 battery last? Responsive, quiet, lightweight and controllable. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. The SM-BTR1 external battery that has been around for 8 years can ONLY be charged with the matching battery charger that runs on 110V AC current. Refer to Product Lineup on our website (, Gear position information (front and rear), Dual control lever battery level information. Now it's like bricked. Finally if you want to repair the pack, you may find a new / used pack controller part on eBay or you might be able to scavenge off an older pack. Products are not guaranteed against natural wear and deterioration from normal use and aging. You can tap Update All at the bottom to download and install all available updates, or select individual units you wish to update by tapping on them. You may believe that all electric bikes are the same - just turn on the battery and go! I charged(CC/CV) just a little from 40.3v to 40.6v when i observed that the battery level indicator is not working anymore. Page 18: Charger Led Lamp Use the dedicated charging cable when charging the battery. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. There may be a bad connection inside the power plug. It may not display this or other websites correctly. (K) Bluetooth LE icon: Display when connected over Bluetooth LE. * If the LED blinks red, refer to Troubleshooting. 4. Bikes. Shimano Steps E8000 battery charging port cover, Shimano Cues - New 9/10/11 speed lower tier drivetrain components. If the charger or adapter is broken, do not use it until it has been repaired by service agent. Do not ride the bicycle while the charging cable is still connected to it. If it still does not charge, contact the place of purchase. Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Unit Switch between Miles and Kilometers. The World's largest electric mountain bike community. If I set the time and start riding the clock works fine, however, if I stop for a few minutes on the trail and the system shuts off then the clock reverts back to all zeros 00:00. $440.00 (2) 2 reviews with an average rating of 4.5 out of 5 stars. After the system powers on, the display will quickly change to the default view, which shows the current Boost Mode, a Miles Per Hour display or (Kilometer Per Hour if selected), and the battery level. In the case of a mid-drive, that motor is integrated directly with the crank arms. 3. I attached a headlight and still get beep beep. > We have to wait for another winter before we can be sure. Store this product or the bicycle with this product installed in a cool indoor location away from direct sunlight and rain (estimate: 10 to 20C). Do not leave the charging cable connected when performing maintenance. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Voltmeter can test an ebike battery or charger voltage. Tap OK at the bottom to proceed. For information on which of the above is displayed, refer to the manual for your cycle computer or receiver. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. The following is an explanation of the terms displayed on the website. #1 Has anyone ever had an issue with the battery not charging? Blinking green five times: 75% 50% battery. Now you can connect the power plug to your electrical outlet and check for the yellow light on the charger and the green, flashing light on the battery to show that its charging. E-TUBE PROJECT must be installed to a PC in order to use the PC linkage device to update the firmware and perform customization. It only takes a minute to sign up. Very informative. * Fully understand the precautions for use before using the product. You are able to charge a Shimano STEPS battery either on or off the bike. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage Yes, no problem, I've used three different batteries on my bike so far and no problem switiching between them, nor when the other batteries went back to their original bikes. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used COMPONENT Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? I'm having the same problem. Store in a safe place out of the reach of small children to avoid letting them swallow by mistake. Use an AC adapter with a current capacity higher than 1.0 A. Wipe the connection terminals clean with a dry cloth, and then charge again. How do you ensure that a red herring doesn't violate Chekhov's gun. Yes, the Shimano SM-BCR2 battery charger is compatible with the Shimano E-Tube Di2 SM-BTR2 Internal Battery. I have a STEPS E8000 bike and wanted to make some improvements, like possibility to charge from any kind of CC/CV charger (even using solar panels when grid is not available) and to charge it to 41v to improve cycle life but things went wrong after first brief charge. I had another ideea that it sensed a spike in the current when I put the cc CV charger(the charger output caps had to charge themself) and something went wrong. EC-E6000-2, SHIMANO STEPS - Battery Charger - Plug Type A for USA, Canada. Thank you!! Thats typically how firmware is updated using Shimanos E-TUBE PROJECT software. Disconnect the Bluetooth LE connection when not using E-TUBE PROJECT for smartphones/tablets. The parts are currently at Shimano for yet another replacement. Charging can be carried out at any time regardless of the amount of charge remaining. When i bought my bike it didnt have a headlight. 2022 - 2023. Before riding the bicycle, check the following items. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. swaping it with a known good one might help. The unit name is displayed on the E-TUBE PROJECT screen. Is it compatible with Shimano Ultegra Di2 6870? So you're free to choose where you plug in that USB. For information on how to use E-TUBE PROJECT on your PC, refer to the users manual for E-TUBE PROJECT. Searched for similar problems, and came across this thread. Charging stops if E-TUBE PROJECT is connected while charging. Bring charger and battery indoors for a few hours and the problem went away. Previously I have tried the following fixes cleaned the contacts with Isopropyl alcohol, unplugging and reconnecting, Shimano STEPS systems are similar with one difference. Such substances may damage the surfaces. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. Connect the charging cable to your power outlet and let charging commence! only for the tiny one we put in the seat post? To access the Settings menu, hold down the main button on the bottom of the display when the default MPH / or KPH screen is shown. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. Youopen up the charge port, connect the charging cable, and plug it in. SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. A fire or electric shock may be caused. These are labeled Update, Customize, and Maintenance. Do not get the charging cable or charging port wet when connecting them. Charging your battery off the bike is also very simple. You must log in or register to reply here. Check the following information if you have a problem handling the product. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) Does anyone knows if Shimano is comming out with a successor of their current display? Maybe if the battery is broken, I'd be interested to see the bottom of the battery PCB. I have tried to lookup info on Norco ass well as Shimano about this issue but I am coming up blank. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Can you relate to this? Cycle computer connection To connect, the cycle computer needs to be in connection mode. For information on how to put the cycle computer into connection mode, refer to the manual for your cycle computer. LEARN MORE Latest stories View all stories on SHIMANO DI2 Battery Charger User Manual, Regular inspections before riding the bicycle. For a better experience, please enable JavaScript in your browser before proceeding. I switch the battery on and off until the walk mode turns off. Regarding 2.4 GHz digital wireless This product adopts digital communication technologies in the 2.4 GHz frequency, which is used for wireless LAN, etc. Is there sufficient charge remaining in the battery? is there sufficient charge remaining in the battery? Battery status is displayed with only 5 bars instead of percentage. Your email address will not be published. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. Do not clean the bicycle with a high-pressure washer. If Shimano can't reset it then it's a very stupid design. Balances often have a limited capacity for rebalancing and will brick a pack that is unbalanced too far. PRODUCT Mine was also causing the charger light to strobe before eventually not allowing the charger to connect. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. * Near a device such as a television, computer, radio, or motor, or inside an automobile or railway car * Near a railway crossing or railway track, television transmitting station, or radar base, etc. Running the 12-speed Di2 in full wired increases the battery life by 50 %, so if you 're into bikepacking, decidedly consider doing that. All bikes with Shimano STEPS have a top speed of 20 miles per hour, making it a motor for Class 1 electric bikes. Do you have a linkage device to connect the system to a computer? THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Failure to do so may cause a fire or electric shock. Well, the battery is brand new and I would exclude from the beginning that the cells are unbalanced. It sounds crazy, we know. Charger blinks like it's faulty. MANUALS & TECHNICAL DOCUMENTS Connect the battery to this product. Press the mode switch until the green LED lights up. At the highest level of assistance, you can expect up to 30 miles on a batterys charge. I have returned no less than 4(!) So far so good. Charging time is approximately 2 hours at 25C (77F). Unfortunately no. For Shimano Steps 5000: compatibility with the Shimano 4.4.8 version Minimum requirements: SM-PCE1 or SM-PCE2 interface, Windows 10 or newer, USB port, Internet connection. Whichever option you chose, its never more than a few simple steps! Bring charger and battery indoors for a few hours and the problem went away. E-bike battery charger making horrible noises, only works certain outlets? Shimano STEPS bikes are the first to use motorized drive systems entirely from the same company. Increase the separation between the equipment and receiver. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. Switching operation modes For the setting procedure, contact your place of purchase or a distributor. The battery will gradually lose its capacity to charging after repeated use. Do not touch the metal terminals with metal items such as hairpins. Changing to a 4Amp charger fixed the problem for me. If this is not observed, problems with operation or electric shocks may occur. If the controller has shut it down, it can probably be "rebooted" by. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. You are using an out of date browser. The E-Tube Project app is now connected to your drive system! The mobile app requires no additional hardware aside from your mobile phone, so it is the preferred choice for most M-E1 owners. > If there is a large amount of excess play in the pulleys and extra noise is generated while riding, replace the pulleys at your place of purchase. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. Connecting to a wireless shifting switch This product can use an original wireless standard to wirelessly communicate with a compatible shifting switch. Check whether the shifting switch supports wireless communication. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Between thinking about pedal assistance and throttle systems, hub and mid-drive motors, and the restit can be pretty confusing. The model is The rear derailleur and battery become hot when charging. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. QM Quick Manual. The following instructions and screenshots show the process on iOS. RD protection reset N/A with the M-E1 (Only applicable with electronic shifting). Whatever you are up to, we know what you are thinking about. A modern Di2 battery will lastbetween 2000 and 5000 kilometers per charge. Make sure that your bike can power-up: the LED's indicator lights should light up, as should the bike's display screen. * The charging time of an AC adapter with a USB port is about 1.5 hours, and that of a computer USB port type is about 3 hours. Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. The battery is an exhaustible item. Same I replaced the charger and all has been well since. Connect the adapter to the charger plug and then insert it into the charging port on the battery. We'll never share your email with anyone. The system kept suddenly going flat. Recently neither of us could see a problem so the battery was returned to Madison. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I swapped the mains power lead with another (laptop I think) and that cured it. Manual shift 0 Manual shift (M) blue Synchronized shift 1 Shift mode 1 (51) blinks blue (twice) Synchronized shift 2 Shift mode 2 (S2) blinks blue (three times) U M-3G KOA-000-00 https://si.shimano.com/um/3GK0A?UMrev=000&UMlang=00 Users Manual Rear Derailleur (D12) / Battery Charger the users manual can be seen at the following link: https://si.shimano.com. Light Toggle the bikes front light being On or Off. Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? They have great support for their system! This allows the motor to assist you as much or little as you need. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. Was sent to Madison and returned within days at no charge to me. (J) Light icon: Indicates that the light connected to the drive unit is lit. * You can check the latest functions by using E-TUBE PROJECT to update the software. Do not heat the battery or throw it into fire. The head light is a Lzyne that is suposed to work with my E8000. Your selection here will affect all distance and speed based calculations elsewhere in the system. The necessary linkage device is the Shimano SM-PCE02. Check this first! I've bought a new battery and it works without problems. To activate this feature, turn off the motors assistance and press the down button. Shimano STEPS powered eMTB's could are set to get a range extension thanks to new BT-E8036 630Wh batteries and 12-speed kit. Selecting the shift mode Double click the mode switch to switch the shift mode. The battery was lasting perfectly. I live in a fairly wet and muddy area and managed to get some fine particles into the battery charging area. Somehow they managed to remove enough to allow contact. It will be an expensive lesson. The RD protection function may be operating. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. I think there might have been a very poor 240v (UK) connection. Don't ask me why! I let is charge and after about 2 minutes the lights went off, so I re plugged it in . Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. The components are designed to be fully waterproofed to withstand wet weather riding conditions; however, do not deliberately place them into water. SHIMANO BIKE-US If the ambient temperature is low, the batterys usable time will be shorter. The 1st light was blinking as it should when charging, but the 4th light was solid green. Special battery This product can only charge a SHIMANO lithium-ion battery. I hate this kind of too smart Bms. There is a problem if it is too hot to touch. If you dont see this screen, tap the bike icon in the middle of the bottom bar. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. But be aware some controllers do brick themselves at end of life so you might be SOL anyway. rev2023.3.3.43278. JavaScript is disabled. Rob has ridden the bike, so make You must log in or register to reply here. You should then see a gear icon and the word Setting in the upper right corner, and the first two menu items Clear and Clock should be visible. BC. Walk Assist is great for walking a bike around or guiding it up a ramp to a rack. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. Connect the charging cable to the charging port of this product as indicated in the figure. This notifies you of the recommended timing at which to shift based on the bicycle's riding conditions, (E) Gear shifting mode*1*3: Displays current gear shifting mode as [Auto] or [Manual], (F) Assist gauge: Displays assistance level. Extending the cable may disrupt charging. New shared architecture Drivetrain components from Shimano. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. Tap the plus sign in the center of the screen to begin connecting your bike. Description says comes with power cord but from current seller does this mean USB cable? If you are charging the battery off the bike, firstly ensure that the power is switched off and then insert the key into the socket on the battery mount, turn, and carefully remove the battery from the bike. If it thunders while charging with an AC adapter with a USB port, do not touch the device, bicycle, or the AC adapter. The motor is seven pounds and is incredibly compact, giving you a more balanced ride. In this case it appears as SCE7000. I have 3 different problems with it. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Contact the place of purchase or a distributor for information on installation, adjustment, and replacement of the products which are not found in the users manual. The shimano steps battery can be mounted on the down tube or above the rear wheel: Courtesy The current incarnation of the Shimano STEPS system has a 400W-capacity lithium-ion battery,. Is a PhD visitor considered as a visiting scholar? After tapping Update for the selected units (or Update All), the app may ask you to agree to Terms of Service for the new firmware version. Gear shifting is not performed while charging. Our experience has been the same. often times when i turn on my new eBike, it appears to already be in walk mode and I have a hard time getting it out of this mode. If any of them are missing, there may be a problem with the connection. If this is not observed, short-circuits, overheating, burns or other injuries may occur. Why do many companies reject expired SSL certificates as bugs in bug bounties? Next, plug the charging plug into the adapter (SM-BTE60) and then plug this into the corresponding battery charging port. The HOVSCO Electric Bike has a nice LCD display that shows . Does the odometer go back to zero once you have clocked up 10,000km? While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. Is it possible to charge an ebike from a 12V solar powered battery? Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. still light is not illuminated.. please help. We have not experienced this issue before but I would recommend talking directly to Shimano or a Shimano Service Center bike shop. Are there any abnormal noises coming from the derailleur? This enables you to track these metrics for an individual trip, or over any period of time you desire. The buttons on the Switch Unit will also help us to navigate the Settings menu. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. Check on the cycle computer to see if the connection has been successful. got settings and tried to on and selected on. Do not use or leave the battery in hot and humid places such as where the battery is exposed to direct sunlight, in a closed vehicle on a hot day, or near a heater. Before storing your battery for long periods, you should first charge it to around 70% full. The current may be insufficient for charging. Required fields are marked *. Is there a solution to add special characters from software and how to do it. Press the main Cycle Computer button to advance to the minutes. When the LED (blue) turns off, charging is complete. Pressing the button on the bottom of the display cycles through the available options for the data shown on the right side of the display, which includes: The trip distance, riding time, average and max speed, and cadence can be reset whenever youd like by holding down the button on the bottom of the display when each is shown on screen, or they can all be reset within the Settings menu. If the problem is not resolved, contact the place of purchase. CITY & TREKKING E-BIKE E6100 Yes it is a USB that goes into the charger port in the A/B connector. As you may have already noticed, electric bikes can be complicated. If you are charging your battery in situ on the bike, simply lift the rubber cap to reveal the charging port (depending on the model, this will either be on the battery mount or the battery itself), and insert the charging plug. If the battery does not become fully charged after 4 hours of charging, stop charging. Shimano STEPS batteries are renowned for keeping you out longer and riding further and the new BT-E8016 is no exception. Clock - Set the internal clock. Charging port Charging port Charging port BM-E6000 BM-E6010 EW-CP100. Lift the rubber cap to reveal the charging socket and insert the charging plug. Connect the various parts securely, and charge the battery again. is this compatible with the BTR2 battery? This is an issue that occurred in several countries. How often should I charge my (lithium) e-bike battery? Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty.

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