Learn more about your upcoming MRI or CT scan appointment including documents to bring, and details about your specific procedure. I think they have 2 nurses here but often times I only see one so it takes awhile at times.. Hours of Operations: Patients are encouraged to go to Wilford Hall or BAMC for lab services. Mammography Diagnostic Imaging (X-Ray) TRICARE is a registered trademark of the Department of Defense (DoD),DHA. SPECIALTY CARE: BAMC may need to temporarily defer specialty care to the network. View Office Details. Gateway Bulverde Find theright contact infofor the help you need. ** Available for refill pick up only ** Active duty have no co-pays when using home delivery or retail pharmacies for covered medications. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. If there is no availability, another option is to visit a TRICARE-authorized urgent care center for same-day, acute needs. Specimen Collection Laboratory Address:1940 Carswell Ave Bldg. Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy A PDF reader is required for viewing. 2. Appointments are not required. In preparation for this new system, the entire health care team has been diligently training on the system for months now and will continue to do so through our Go Live date, he added. Lackland 1100 Wilford Hall Loop, JBSA-Lackland, Texas 78236 JOINT BASE SAN ANTONIO, Texas (Dec. 9, 2021) The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. 1100 Wilford Hall Loop Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance. What should I do if I have a non-life-threatening health issue? Complete the drop off form located on the table 1100 Wilford Hall Loop Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Gateway East Entrance, W. Military Drive and Luke Blvd. 800 S. Glendora Ave. West Covina, CA 91790. All care is provided in one of the following locations: Dunn Dental Clinic Post Graduate Dental School & Clinic San Antonio Military Medical Center (hospital dentistry/oral pathology) In order to provide patients with timely imaging exams, the department is deferring some of these exams to network partners. 3425. All patients will be seen by appointment in order to cut down on waiting times. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. Randolph Information Desk: (210) 292-7412 Phone 626-409-9869. Appointment Line: (210) 292-XRAY Some documents are presented in Portable Document Format (PDF). For hard copy/paper prescriptions, follow the below instructions for drop offs and pick-ups: Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. When a surge of provider turnovers led to a shortage of appointments at the clinic, wing group practice managers took action. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Location:Wilford Hall, 2nd Floor, A-wing. Absolutely!, Nomi A. said: To all the people who have given negative reviews on here: why are you, Tamar O. said: I love the staff, front and back and Lily is someone I feel super, Xin Pei S. said: I've been a loyal customer of Anna's for over two years now. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. *BY APPOINTMENT ONLY* Please call CAMO at (210) 916-9900 or call clinic at (210) 539-0916 to schedule appointment. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. ** Curb-side drop-off and pick-up only! 51st Medical Group, 777 Songtan Boulevard, Unit 2060 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Getting the vaccine can reduce the risk of severe disease, hospitalizations and long-term complications for COVID-19. Find out more about how to obtain the necessary referral and authorization. USA. 3425. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Randolph For more information on home delivery, visit https://www.tricare.mil/homedelivery. **. As the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. USA. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Drop off all new prescriptions from network at pharmacy screening table The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. To facilitate service, patients must call ahead to the following numbers to request any new electronic prescriptions to be filled prior to coming to the pharmacy for pick-up. Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH As of 8 a . 1. 3352, JBSA-Lackland Pharmacy hours and procedures for Gateway Bulverde and Randolph are as follows: Fax 626-810-6829. DSN: 292-7703, COMM: 210-292-7703. Phone: (210) 652-6403Option 2. Randolph Additionally, If you get care off post, we want to ensure your information is updated and available in MHS GENESIS, Walton said. Josie Walck), The Premier Installation In The Department Of Defense, Brooke Army Medical Center Public Affairs, Hosted by Defense Media Activity - WEB.mil. Reid Clinic: Open to Basic Trainees Location: Reid Clinic, building 7001, 1940 Carswell Ave. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Find theright contact infofor the help you need. Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. Download a PDF Readerorlearn more about PDFs. Patients will receive a text when their prescription(s) is ready The 59th Medical Wing added 12,000 more appointment slots at the Wilford Hall Family Health Clinic last year, which provides health care to 36,000 TRICARE beneficiaries annually. The JBSA - Lackland Satellite Pharmacy andLackland Commissary are currently closed. Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. A group of 59th Medical Wing Airmen screen a line of patients for COVID-19 at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, August 18, 2021. South Korea. TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. Tell us how we are doing. Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Very fast although there sometime is a huge line. Randolph 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. To schedule an official photo please callthe Public Affairs office. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Phone: (210) 292-0123 / (210) 292-0495 Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Find out more about how to obtain the necessary referral and authorization, Hosted by Defense Media Activity - WEB.mil. 17138 Colima Rd. All rights reserved. Diagnostic Imaging (X-Ray) JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 Speak with a Vaccine Expert. Proceed back to the Randolph Clinic Pharmacy for pick up, Address: Updated bivalent vaccines are now recommended for anyone six months old and older. Phone: (210) 652-3811. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Patients with prescriptions for acute, emergency or special circumstance will be filled same day. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Visit the CDC website for more information. Schedule Online. Monday - Friday 8 a.m. to 4 p.m. Visit the CDC websitefor currentCOVID-19 booster guidance. Appointment Line: (210) 292-XRAY Find more information athttps://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. DSN: 292-7703, COMM: 210-292-7703. A PDF reader is required for viewing. Hours of Operation: 7 a.m. to 4 p.m., Monday - Friday Some documents are presented in Portable Document Format (PDF). Wilford Hall Ambulatory Surgical Center For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Activate new prescriptions from Network or clinic providers by calling 210-292-0122 A PDF reader is required for viewing. | Army Organic Industrial Base Modernization Implementation Plan, Army implements new suicide prevention initiative, 2021 DoD Warrior Games canceled due to COVID-19 Delta variant, Army to review discharges and status-upgrade procedures for behavioral health conditions, U.S. Army updates promotion and retention policies in response to COVID-19, Fewer combat wounded prompt Army to streamline number of Warrior Transition. 3352, JBSA-Lackland Download a PDF Readerorlearn more about PDFs. This record will stay with service members from the time of their enlistment through veteran status. Does Wilford Hall provide emergency care services? Appointments are not required. If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. For children, the vaccine can also curb community transmission and reduce disruptions to in-person learning activities. This focus on training may result in longer than routine wait times for primary and specialty care appointments and at services such as pharmacy, lab and radiology. If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911immediately. Appointment Line: (210) 292-XRAY Suite 5101 TRICARE is a registered trademark of the Department of Defense (DoD),DHA. If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Phone: (210) 292-5200 Phone: (210) 292-5200 Vaccination hours are on Thursdays from 8 a.m. to 4 p.m. Walk-in hours are Thursdays from 9 a.m. to 3 p.m. BAMC's screening and testing site, located on the first floor of the parking garage, is open Monday to Friday from 8 a.m. to noon. Magnetic Resonance Imaging (MRI) Viruses like COVID-19, flu, and respiratory syncytial virus, or RSV, are more common during the winter months. The Orthopaedic Service at Brooke Army Medical Center is dedicated to providing state of the art orthopaedic care for Active Duty Soldiers of all services, their dependents, retirees and all eligible beneficiaries. To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. Drop off paper prescriptions at Randolph Clinic Pharmacy drop box table My nurse assistant. Information Desk: (210) 292-7412 Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil, Activate new prescription from Network provider by calling 210-292-8415, Active new prescription from clinic providers by calling 210-292-7970 or 210-292-5411. Suite 5101 Your secure services will not change as a result of the website transition. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein.